3-3 What is the purpose of an engagement letter? List the important information that the engagement letter should contain. The purpose of an engagement letter is to formalize the arrangement and act as a contract between the entity and the auditor team. The letter outlines the services‚ responsibilities and limitations of both parties. It also‚ outlines timing of the audit‚ fees that will be charged‚ and access to necessary documents. Another important information that may be included is the arrangement
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Explain the views of at least 3 main stakeholders for each of your businesses What are the aims and objectives of the business? Who are the main stakeholders? What are they trying to achieve from influencing the organisation? What is their impact? Burger King The main aims and objectives of Burger King would of initially been to survive and establish themselves‚ but now as they are a huge global business they will want to become the number one fast food restaurant‚ expand (have more restaurants)
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to you‚ the master can come tomorrow at any time from 10A.M. to 10P.M. - it would be great if he will come at 7P.M. - Ok. thank you for choosing us. wait the agent tomorrow at 7P.M. bye! -Bye. ________________________________________ complaint handling -Hello - good evening. how can I help you? - a days ago I have bought a new coat and didn’t noticed that there is a big hole inside! - oh‚ we are really sorry for it. you can choose from several options: to refund‚ to replace or to repair
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factors contribute to the experience are: customer service; cleanliness; facilities; price; food; and location. There is sometimes the hotel receptionist or hotel front liner did not bother about the complaints. Usually because they are either too embarrassed; they have no argument for the valid complaint; the person complaining is what known as a "professional complainer" or they are just too lazy to bother with the task. Summary Based on the case study‚ the person was not satisfied with the services
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Carers should also be aware of non-verbal signs of pain and discomfort as the person may not be able to communicate their pain verbally. 2.1 the health and saftey at work act affects working practices of moving and handling because it sets out agreed ways of working and approved manual handling techniques and lifts. It states that the employee has a duty of care to look after their own and others safety at work ‚ saftey factors need to be considered when using equipment such as hoist or stand aid and
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be assisted to move‚ but not lifted. When moving and positioning individuals there might be stress on the spine from: ▶ twisting ▶ stooping ▶ Repetitive movement ▶ handling an unpredictable individual ▶ transferring an individual over a long distance. Different muscles work in coordination on the spine when moving and handling activities are being carried out. In health and social care settings‚ practitioners often lean forward to move or position an individual‚ thereby affecting the muscles
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Manual Handling The way procedures are performed The practice of inadequate Manual handling is one of the most frequent risks that many people are approached with in all workplaces. The aim is to provide each individual with the knowledge and skills needed to perform Manual handling in the appropriate ways. We need to identify potential hazards and use the training knowledge to implement strategies to eliminate or reduce the risk to prevent injuries occurring. (Major workplace Hazards
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of the students of SMK Jalan Tiga and as Head Prefect of the school‚ I would like to lodge a complaint about the reference of the above. 2. First and foremost‚ the cleanliness of the canteen is found wanting. The premises are filthy. The workers do not clear the garbage can and rubbish daily. This is very unhygienic and unsanitary. As a result‚ there is a foul stench whenever we eat in the canteen. 3. Furthermore‚ The utensils are not clean enough to be used when eating. The spoon‚ forks and
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Manual handling 1. What is manual handling? a. Pushing‚ pulling‚ bending‚ stretching‚ lifting b. Only lifting c. Using machines d. Any lifting done by a man 2. Which is the Main piece of legislation that applies to manual handling? a. The Electricity at Work Regulations 1998 b. The Provision and Use of Work Equipment Regulations 1998 c. The Manual Handling Regulations 1992 d. The Health and Safety at Work Act 1974 3. What should be considered when carrying out a manual handling assessment
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peoples attention and many people have noticed terrorism and seen the dangers it can cause. We must first understand the causes of terrorism to prevent such acts of danger from occurring. Religious‚ ethnic‚ and government differences are the three main causes of terrorism in the society in which we live in today. Much terrorism is caused by religious beliefs in which people formulate an idea of how the world and everyone in it should be. These terrorists religions are determined to destroy anything
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