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    Sammanfattning – KURS 190: FÖRETAGANDE – OPERATIONS MANAGEMENT – VT08 Operations management p. 3-35 What is operations management? Operations management is the activity of managing resources which are devoted to the production and delivery of products and services. 3 core functions Marketing function – communicating the products to the market. Product/service development function – creating new products/services. Operations function – fulfilling customer requests. Support functions

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    The Encyclopedia of Operations Management Terms by Professor Arthur V. Hill Curtis L. Carlson School of Management 321-19th Avenue South University of Minnesota Minneapolis‚ MN 55455-0413 USA ahill@umn.edu Revised July 20‚ 2003 P O M S Production Operations Management Society The electronic version of this encyclopedia is distributed free of charge by the Production Operations Management Society (POMS) under the conditions that (1) you send corrections and additions to ahill@umn.edu

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    Operations management refers to the complex set of management activities involved in planning organizing leading‚ and controlling an organization’s operations. At one time‚ operations management was considered the backwater of management activities – a dirty‚ drab necessity. This view has changed in recent years‚ as more and more managers realize how operations can be a “beehive” of activity with major financial consequences for any organization. For instance‚ to support the work of Johns Hopkins

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    Assignment 6: PRICING a) Computation of Economic Value of an offering Mercedes Benz is launching its luxury SUV (called the CDL class) in a market dominated by Lexus GL. The CDL class uses diesel and obtains 25 miles per gallon. The Lexus model‚ priced at $48000‚ uses premium gasolene and obtains 20 miles per gallon. Both the models need to be serviced annually but the CDL being a diesel engine requires annual service that is costlier by $100. The life of a diesel engine is typically longer –

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    process layout‚ appropriate technologyproduction approach‚ inventory approach‚ and a quality approach with tools to manage‚ measure‚ and assess quality.     Analysis Operations Strategy and Performance   TIMELINE: After being informed by HP of a curling problem with ink-jet paper in 1996‚ Portland Plant began formulating a new coating for their ink-jet papers.  From then until Spring 1998 they were able to curb the curling issues. However in 1997 production speed issues occurred which resulted

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    Science and Technology IMPORTANT: YOUR ASSIGNMENT WILL NOT BE ACCEPTED FOR ASSESSMENT WITHOUT THE COVERING SHEETS! |Unit level: |Unit no: |Date of issue: |Lecturer: | |5 |34 |May15th‚ 2013 |Anthony Mensah | |Unit Title: Operation Management in Business

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    answer the following questions. Briefly explain your answer to each question referencing the textbook.   1. | Lean production is an integrated set of activities designed to achieve high-volume production using minimal inventories of raw materials‚ work-in-process‚ and finished goods.    True    FalseLean production is an integrated set of activities designed to achieve production using minimal inventories of raw materials‚ work-in-process‚ and finished goods. |   2. | Henry Ford used JIT concepts

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    Operations Management

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    Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing

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    show how Sainsburys have used performance management to increase their ability to provide a quality service and gain a competitive advantage‚ it will also show how systems have been implemented to achieve this and what Sainsburys have changed in recent years to achieve the competitive advantage it was looking for‚ The main area Sainsburys have changed is there Supply chain which had a cost gap of around £60 million. It will also look at how the operations functions carried out by Sainsburys can be

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    OPERATIONS MANAGEMENT So What Is Operations Management? So What Is Operations Management? So What Is Operations Management? • Managing and directing activities of all forms is crucial in organizations • Accomplished by designing efficient and productive processes‚ and by effectively allocating resources What Makes a Successful Operations Manager ? Success Factors · · · · · · · · Quantitative proficiency The ability to identify and control risk Strong organizational

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