Modeling Queuing Phenomenon at Petrol Pumps -A Case Study of Bharat Petroleum Rakesh Kumar Lecturer School of Mathematics Shri Mata Vaishno Devi University‚ Sub Post Office‚ Katra-182320 (J&K)-INDIA Abstract The queuing problems are more frequent everywhere. A significant amount of time and resources are wasted if we do not have a suitable mechanism to deal with the rising congestion/queuing problems. This study is a part of a consultancy project which is undertaken at Bharat Petroleum. The problems
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Po = 1 - λ/μ = 1 - 4/12 = 8/12 or 0.667. (The variety of queuing models‚ easy) {AACSB: Analytic Skills} 2. A waiting line meeting the M/M/1 assumptions has an arrival rate of 4 per hour and a service rate of 12 per hour. What is the average time a unit spends in the system and the average time a unit spends waiting? Ws = 1 / (μ - λ) = 1 / (12 – 4) = 1/8 or 0.125; Wq = λ / (μ*(μ-λ)) = 4 / (12*8) = 1/24 or 0.0417. (The variety of queuing models‚ easy) {AACSB: Analytic Skills} 3. A waiting line
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quality in services ©2012 Cengage Learning. All Rights Reserved. May not be scanned‚ copied or duplicated‚ or posted to a publicly accessible website‚ in whole or in part. 2 LEARNING OBJECTIVES (Continued) You should be able to: Understand queuing system design issues & calculate queue characteristics. Use various techniques for managing customers’ perceived waiting times. Understand the different distribution channels available for services. Define service quality & describe how to measure
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contingent upon loading and unloading of ships. The traffic movement through a port is a complex phenomenon because of the random nature of the arrival and service time of the ships. This requires a systematic approach in port planning and management. Queuing model was applied to the arrival and services pattern which causes the problems of congestion and proffer solutions to the problem areas. It is also used to predict the average arrival rate of ships to Tin can Island Port and the average service rate
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NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Student: Heather W Romine THIS FORM MUST BE COMPLETELY FILLED IN Follow these procedures: If requested by your instructor‚ please include an assignment cover sheet. This will become the first page of your assignment. In addition‚ your assignment header should include your last name‚ first initial‚ course code‚ dash‚ and assignment number. This should be left justified‚ with the page number right justified. For example: RomineHBTM8102-1
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After the terrorist attacks on September 11‚ 2001 the Centers for Disease Control and Prevention (CDC) required all local public health departments to create a mass vaccination plan in the event of an infectious disease outbreak such as smallpox (Aaby‚ et al. 2006). Even though the Montgomery County Public Health Services (PHS) of Maryland had experience with handling infectious diseases such as flu outbreaks and had previously executed mass-dispensing of vaccine during the October 2001 Anthrax attacks
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theory. Module VI (6 Hours) Simulation‚ process of simulation‚ types of simulation‚ steps in simulation process‚ Monte Carlo simulation‚ application in queuing‚ inventory‚finance‚ marketing and HR areas‚ Advantages & Disadvantages . Module VII (4 Hours) Queuing theory‚ General structure of queuing system‚ Operating characteristics of queuing system‚ Queuing models (Problems on M/M/1) Module VIII (8 Hours) Project management‚ Structure of projects‚ phases of project management-planning‚ scheduling‚ controlling
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particularly during peak times. The report will examine the body of knowledge in the existing literature with regard to queuing at theme parks and how it affects guest satisfaction‚ it will then suggest possible solutions‚ drawing from the literature review and then provide an evaluation of the alternative solutions as well as recommend appropriate methods for the resolution of the queuing challenges at Movie World Theme park. The report concludes by reiterating the importance of effective queue management
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Operations Research CONTRIBUTERS: Prof. (Gp. Capt.) D.P. Apte Prof. (Gp. Capt.) Suhas Jagdale Prof. Anagha Gupte Anjali Mote MIT School of Business PGDM – 30th Batch Syllabus Subject Name: Operations Research Semester – II Subject Code: 203 Objective: Effective decision-making is the key to a manager’s success. Enhancement of productivity‚ optimum use of available resources and maximization of achievement of goals are important to the survival of an organization in today’s fiercely
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The main customers at that timing are families‚ couples‚ and working professionals‚ whereby Saturday is always time for family to be spending together. The issue that both Starbucks and Costa Coffee facing is the current cost of quality of long queuing time for ordering which will directly affect their whole Saturday programs.
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