Product Orientation to Solution Orientation: A Journey Most industrial goods manufacturers and other organizations operating in B2B markets currently face testing times owing to bad economic conditions. While the economic downturn threatens the growth of a lot of these B2B businesses‚ other factors have also emerged that have contributed to this situation of the “perfect storm”. Increased price competition from the traditional low-labour countries‚ increased product quality levels from these same
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What is TQM? Total Quality Management (TQM) is a structured system for meeting and exceeding customer needs and expectations by creating organization-wide participation in the planning and implementation of improvement (continuous and breakthrough) processes. Why TQM? In a global marketplace a major characteristic that will distinguish those organizations that are successful will be the quality of leadership‚ management‚ employees‚ work processes‚ product‚ and service. This means that products
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customers and for managing customer relationships in ways that benefit the organization and its stakeholders. 2 Describe four marketing management philosophies Four competing philosophies strongly influence the role of marketing and marketing activities within an organization. These philosophies are commonly referred to as production‚ sales‚ marketing‚ and societal marketing orientations. The production orientation focuses on internal efficiency to achieve lower prices for consumers. It assumes
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www.ccsenet.org/ijms International Journal of Marketing Studies Vol. 4‚ No. 3; June 2012 The Effect of Alternative Market Orientation Strategies on Firm Performance Eric T. Micheels (Corresponding author) Assisstant Professor‚ Department of Bioresource Policy‚ Business & Economics University of Saskatchewan‚ Canada E-mail: etm550@mail.usask.ca Hamish Gow Professor of Agribusiness‚ College of Business‚ Massey University‚ New Zealand E-mail: h.r.gow@massey.ac.nz Received: February 6‚ 2012 doi:10
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one of the most interesting and challenging subject to be studied. In either undergraduate or graduate degree‚ it does make any difference. Likewise‚ in this paper a subject of being market orientation is being discussed. According to many experts and studies‚ there is no clear cut definition to Market Orientation. The reason is that the term is very broad and subjective due to its practices and sophisticated world of human. However‚ there are still basic criterions for such term. And such criterions
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instructions for authors and subscription information: http://www.tandfonline.com/loi/rjmm20 From market orientation to brand orientation in the public sector a Johan Gromark & Frans Melin a b Lund University‚ Sweden b Lund University‚ Sweden Published online: 02 Sep 2013. To cite this article: Johan Gromark & Frans Melin (2013) From market orientation to brand orientation in the public sector‚ Journal of Marketing Management‚ 29:9-10‚ 1099-1123‚ DOI: 10.1080/0267257X.2013.812134
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Market orientation perspectives include the decision-making perspective (Shapiro‚ 1988)‚ market intelligence perspective (Kohli and Jaworski‚ 1990)‚ culturally based behavioural perspective (Narver and Slater‚ 1990)‚ strategic perspective (Ruekert‚ 1992) [1] and customer orientation perspective (Deshpande et al.‚ 1993).[2] The two most prominent conceptulizations of market orientation are those given by Kohli and Jaworski (1990) and Narver and Slater (1990). While Kohli and Jaworski (1990) considers
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Employee Orientation and Training Programs Orientation is a meeting or the formal activity that specifically prepares employees for working in particular organization and working environment. An orientation meeting can be formal‚ with several new hires in a conference room‚ or it can be informal‚ with the supervisor or another employee on a one-on-one basis. An orientation for new employees can be a advantage to both the employee and the employers. Some of those advantages include the following;
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Orientation Training Blanchard & Thacker (2010) describe how orientation can be described as the type of activities that an individuals or organization may seem most interested in and can give most attention. Orientation training can be described as training designed for newly hired employees to allow them to understanding the organizations operations. Also‚ orientation training give new employee’s opportunities to learn polices and procedures for making decision and activities of various units
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Question 1: Describe the nature and causes of the orientation problem in this case: a) The number of hours‚ which new letter carriers has taken to case and deliver routes maybe were long because they did no help and support of any kind has been offered. b) The new letter carriers has been shifted from route to route because of lack of written materials about route’s particular order and the time which to took. c) Little knowing about various areas covered by various routes because of only helped
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