reflects its public service remit. ‘Channel 4 no longer makes programmes for minorities‚ because it wants to bring audiences together rather than segment them.’ (Jeffries‚ S). The objective of this essay is to discuss and examine the ways in which ‘Channel 4’ dramas reflect its public service remit. Throughout this essay there will be an analysis focusing on two particular television drama’s that have been produced purely for Channel 4 to show if they do reflect the station’s public service remit and
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I am going to assess the benefits of good citizens to public services and society in respecting equality Your wall display will need to cover the following: Benefits of a ‘good citizen’: The volunteer work in public services – there are lots of other volunteer opportunities for people to take part in. for example like working in a police station or working in a fire station. Volunteer’s makes some people good citizen because if some people are from different background and if they work in a
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The relationship between frontline service employees and customers has always been interesting research topic for service marketers as the customer-contact service employee is the service and organization in the customers’ eyes and consumer interpretations of employee performance will create their impression of the service brand (Zeithaml and Bitner‚ 2009). Most early work on service frontline employees is based on the assumption that interaction between service encounters and customers is harmonious
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Service Management Introduction It is considered that the most critical thing for a company is to effectively and efficiently deliver the service to the customers. It does really matter which industry the organization is operating in‚ the features of services have be taken very seriously and in addition to that‚ customers have to be satisfied in order for the organization to grow. It has been argued by numerous scholars that the primary need of the customers in the modern business world is to
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Question 1 : Develop a service blueprint of the “as is” process After the ticket update‚ there is a survey request (not on the blueprint! ! ) Question 2: Evaluate the performance of the service process in terms of value-creation for the company and for the customer. There are a number of activities that create value in this blueprint: The first contact with the customer is of great importance‚ thus ‘take call’ is one of them. Others are: The status reports that are passed on to the customer
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waste pipe system. 1.Discuss the one pipe system‚ two pipe system and single stack system. 2.Discuss types of siphon 3.Identify traps 4.Recognize materials‚ fixing and joints for soil and waste pipe 5.Discuss vent pipe SUB-TOPIC 2.Understand rainwater management 1.Discuss the following : 1.rain water downpipe 2.gully trap 3.gutter 2.Discuss rain water harvesting methods CA205 BUILDING SERVICES 1 TOPIC 3: SOIL AND WASTE SYSTEM TWO PIPE SYSTEM ONE PIPE SYSTEM •Soil/Waste
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the responsible party‚ and officials have committed to holding the company accountable for all cleanup costs and other damage.[20] After its own internal probe‚ BP admitted that it made mistakes which led to the Gulf of Mexico oil spill.[21] BP public relations Initially BP downplayed the incident; CEO Tony Hayward called the amount of oil and dispersant "relatively tiny" in comparison with the "very big ocean."[25] Hayward also initially stated that the environmental impact of the Gulf spill
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the computer and thanked me for letting her know. The outcome was what I wanted and all I had to do is talk politely and smile. 2. Characteristics of an Ineffective Public Speaker reading notes‚ shaking bad preparation no rehearsal not dressed to impress no eye contact mumbling Characteristics of and Effective Public Speaker Good eye contact with the audience steady rhythm and voice tone throughout (not speedy or too slow) you understand the material you are presenting do not
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Health service In recent years‚ there has been a strong interest in promoting a healthy lifestyle‚ although it is argued that money should be invested in medical facilities. In my opinion‚ the government should lay emphasis on treating those who suffer from health problems. Governments can allocate adequate money to public health and upgrade medical facilities‚ which are important to public well-being. Free clinics can be open to the public in different communities‚ especially deprived communities
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Public policy in indonesia Public policy‚ what do you think about public policy? Public policy very closely associated with the government‚ when the government makes public policy‚ that is where the government actually being instilled certain values in society‚ because every policy contains a set of values in it. Own in indonesia‚ Public Policy less so good‚ why? Policies made by our government considered less precise and less wisely‚ but public policy is the basis of the advantages of
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