Delivering Learning and Development Activities: Customer Service Presentation Review 3.1 Feedback When planning and presenting my training session a factor that influenced it was my own knowledge of customer service training. Like others I taught‚ I had already gone through the process at work. I learnt the basic principles and adapted this in the workplace to provide excellent customer service. According to Don Kirkpatrick (2006) "Trainers must begin with desired results and then determine
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Paige Regan Unit number: CYP Core 3.2 4 Understand how working practices can impact on the development of children and young people. 4.1 Explain how own working practise can affect children and young people’s development. As practitioners it is important that we know our own working practise affects the development of children that we work with. Most professionals can have a positive affect within the work place but it can sometimes be negative. Professionals must always meet the child’s
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How to Prepare for Any Disaster 6/10/2013 Topics in Contemporary Social Issues We must have tools and plans in place to make it on our own in case of a disaster happening. Just like having a functioning smoke detector in your house‚ having emergency supply kits will put tools that one may need at your feet. It is important to be prepared to use what you have on hand to make it on your own for at least three days‚ maybe even longer. There are six basic items that one should ensure if any disaster
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Learning Disabilities 1 Children and Learning Disabilities Child/Adolescent Development PSY3520 South University Online Scott Walker Learning Disabilities 2 Children that are dealing with learning disabilities have a difficult road ahead of them. If the disability is neglected or overlooked for too long‚ the probability of the child falling behind in school as well as social aspects in their life is very high. However
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social care or children’s and young people’s settings Unit Title: Introduction to duty of care in health‚ social care or children’s and young people’s settings Unit sector reference: SHC 024 Level: 2 Credit value: 1 Guided learning hours: 9 Unit accreditation number: H/601/5474 Unit purpose and aim This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. It introduces the concept of duty of care and
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How to prepare for exam effectively Life today has become so complex that examinations have come to play an important part in one’s educational career. Examinations are considered so crucial that most students are afraid of them.The ability to pass an examination is indeed a valuable quality. It shows that the student is able to express his or her thought and ideas to a manner others can understand. It also shows that the student has acquired a certain amount of knowledge in some branches of
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of the child and is often said to be a child’s work”. (Tassoni‚ et al‚ 2005‚ p.3) Through play‚ children discover themselves and make sense of the people and the world around them and they also learn‚ develop and practice skills they will use throughout their lives. Play is a very essential and important part in a child’s life‚ as it helps them develop physically‚ emotionally and mentally. The social benefits of play are when children learn how to share‚ to take turns‚ to listen‚ to cooperate
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Robert Hutchinson Supporting Children with Learning Disabilities John K. McNamara Brock University This Journal is pertaining to the most effective way to support children with learning disabilities‚ and how to best identify those who are at risk for being learning disable. Early intervention is by far the best course of action‚ but the model that is in place for early detection has been very problematic. Reasons being is that the current model compares IQ scores with achievement
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How Communication Affects Relationships In The Work Setting. Relationship with the children: Communication helps to build relationships with the children I work with‚ a lot of this is done through play‚ as we play games or participate in the activities‚ I ask the children simple questions which allows me to get know the children better and build a relationship with them. Building and maintaining a good relationship with the children in my setting is very important as they will then feel able to
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How To Prepare for a Final Exam A large portion of the final class grade hinges on the final exam. This time of period is extremely stressful for some students‚ but excellent preparation helps you reduce stress and anxiety and yield better grades. Then there’re three basic study points that you should take notice of: one is your study environment‚ another is time management and the third is review of the previous lessons. Firstly‚ to choose an appropriate place is essential while you are preparing
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