Summary & point of view: Grönroos‚ chapters 7‚ 8 & 9 Summaries Chapter 7 Behind every service there is a complicated process of developing this service. The starting point is a basic service package consisting of 1) the core service‚ 2) enabling services (and goods) and 3) enhancing services (and goods). This package is being brought to customers through a service process full of interactions between customer and service organization. Key elements in this process are a) accessibility of
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UNIT 1• ENTREPRENEURIAL PATHWAYS THE BUSINESS PLAN: ROAD MAP TO SUCCESS 2 ENTREPRENEURSHIP: Starting and Operating a Small Business‚ 3/e Steve Mariotti and Caroline Glackin Class Name Instructor Name Date‚ Semester Performance Objectives After this lecture‚ you should be able to complete the following Performance Objectives 1. Know what a feasibility analysis is and when to create one. 2. Know what a business plan is and how to describe it. 3. Explain the various purposes
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Kai Lin ARTD 250 Extra credit My Blue Lake When looking at Kiki Smith’s My Blue Lake‚ it maybe difficult‚ at first to understand what you are looking at. In fact‚ it might even be difficult to tell what the piece of art is. The picture has the detail and smoothness of a photograph‚ but the abstractness and lack of defining boundaries characteristic of a landscape painting. There appears to be features of a person as well as features of a room‚ but the person has no body and the room seems to narrow
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people alive‚ but they are thriving. Muhe Ca has no recollection of earthlings landing on Mars and cannot see the rocket ships Tomás points to. Thomás cannot see the the thriving city and carnival lights Muhe Ca sees. In the end‚ the two agree to disagree on who is living in the future and who is living in the past. The author uses the third person dramatic point of view used primarily to tell the story. Bradbury briefly uses third person omniscient perspective when Thomás is driving through the desert
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Yesterday Glenn and I experienced Loon Lake here in Northern California‚ and man was it a great experience! Loon lake is located in Northern California and is adjacent to the legendary Rubicon Trail. Our day started with meeting at In N Out in Auburn CA at 4:30 a.m.....well I was there at 4:30; Glenn showed up around 4:50 but I can say it was fashionably late‚ at least as fashionable as a person can be that early in the morning. During my twenty minute wait‚ surprisingly I wasn’t alone at this In
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The timeless Swan Lake is today prized as one of the world’s greatest and most renowned classical ballets to ever exist. For over one hundred years Swan Lake has been performed‚ adapted and rewritten innumerable times to enthrall a wide range of audiences all across the world. Whilst the foundation of how Swan Lake began and came to be is still‚ to some extent‚ unknown‚ it is widely believed that the production was originally choreographed by Julius Reisinger with the accompaniment of celebrated
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Lake Tahoe is one of America’s deepest‚ freshwater lakes. The iconic vacation spot keeps locals and tourists occupied with ski resorts and casinos. Although‚ there is more to the area than its breathtaking views. The Lake Tahoe Basin is home to many species that contribute to its ecology. Species interaction with biological communities and environment affect the ecosystem greatly because of species dependency of the environment and its resources. This makes it especially difficult with the Lake
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LIFE ON THE LINE By Roger Rapoport A week spent building cars gives an insight into the industry’s problems "Leave Your Brains at Home". Wixom‚ Mich. - The Ford Motor Co. auto assembly line here is an impressive sight. Bare ftames are put on a slowly moving conveyor. Wheels‚ engines‚ seats‚ body sections and hundreds of other components are added along the way. At the end of the quartermile‚ 90-minute trip‚ finished cars are driven off to be inspected and shipped to dealers. It takes
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COLLIGATIVE PROPERTIES: FREEZING POINT DEPRESSION AND BOILING POINT ELEVATION DAY 1 – 04 FEBRUARY 2015 Colligative Properties Depends on the NUMBER of solute‚ not on the nature of solute particles Freezing Point Depression Boiling Point Elevation Vapor Pressure Lowering Osmotic Pressure Electrolyte and Nonelectrolytes Electrolytes •Separates in water forming a solution that conducts electric current •IONIC COMPOUNDS Non- electrolytes • does not allow the flow of an electric current • COVALENT
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Engineering and Chemistry Muralla St.‚ Intramuros‚ Manila Melting Point and Boiling Point of Organic Compounds Group No. 5 Manacup‚ Cris Vincent L. Oblena‚ Adrian D. Ong‚ Joshua Jyro B.* *Leader ABSTRACT In compounds‚ two of the physical properties affected by the varying structures are melting point and boiling point. Through the use of the Thomas-Hoover Melting Point Apparatus or the micro method‚ the melting and boiling point of organic compounds are now determined. The aim of this experiment
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