PTS: 1 DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-head: History of Quality Management KEY: Bloom’s: Knowledge 7. During the 1940s and 1950s‚ after the world war II‚ the quality of products was the most important priority of top managers as it was recognized as the key to worldwide success. ANS: F PTS: 1 DIF: Difficulty: Moderate NAT: BUSPROG: Analytic TOP: A-head: History of Quality Management KEY: Bloom’s: Comprehension 8. Although quality can drive business success‚ it
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CHAPTER 1 1. Which of the following would NOT lead to an improvement in the hiring system of an organization? |a. |communicate to the hiring managers about their annoying interview habits | |b. |use scientific methods and efficient selection methods | |c. |determine the motivations of job seekers |
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Project Management: Achieving Competitive Advantage‚ 3e (Pinto) Chapter 1 Introduction: Why Project Management? 1.1 True/False Questions 1) Projects‚ rather than repetitive tasks‚ are now the basis for most value-added in business. Answer: TRUE Diff: 1 Section: 1.0 Introduction Skill: Factual AACSB Tag: Reflective 2) Projects are typically ongoing‚ day-to-day activities that have goods and services as outputs. Answer: FALSE Diff: 2 Section: 1.1 What Is a Project? Skill:
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from their a. ability to withdraw or withhold resources. b. ability to generate profits. c. media impact. d. political influence. e. stock ownership. ANS: A PTS: 1 2. Those who have a claim in some aspect of a firm’s products‚ operations‚ markets‚ industry‚ and outcomes are known as a. shareholders. b. stockholders. c. stakeholders. d. claimholders. e. special-interest groups. ANS: C PTS: 1 3. Which of the following do not typically engage in transactions with
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long-term goals and the way it organizes those resources into activities T 2 Strategic management today Corporate and business strategy Strategy role TF01.08 The conceptual problem with using SWOT analyses is that most people ignore deep analysis of internal factors and underestimate their own weaknesses F 3 A brief history of business strategy From corporate planning to strategic management Capsule 1.5 Analytical tool TF01.09 The concept of “Strategic fit” describes the gap
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What is operations management and how is different from operations research? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. The operations management of any organization involves the design‚ operation‚ and improvement of the systems that create and deliver the primary products and services of the organization. From an organizational point of view‚ operations management might be defined as the management of the
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4:00 p.m. EST (New York time). C. 4:00 p.m. GMT (London time). D. 4:00 p.m. (Tokyo time). Topic: Function and Structure of the FX Market 4. Most foreign exchange transactions are for A. intervention by central banks. B. interbank trades between international banks or nonbank dealers. C. retail trade. D. purchase of hard currencies. Topic: FX Market Participants 5. The difference between a broker and a dealer is A. dealers sell drugs; brokers sell houses. B. brokers bring
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CHAPTER 2 TEST QUESTIONS True-False 1. The utility created through the basic marketing activities is known as place utility. ANSWER: False‚ Page 40 2. Transportation is the physical movement or flow of goods. ANSWER: True‚ Page 42 3. During the 1990s and 2000s‚ logistics costs as a percentage of gross national product declined. ANSWER: True‚ Page 47 4. An aircraft manufacturer is a good example of an organization with a heavy inbound flow and a simple outbound flow. ANSWER: True
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Chapter 3—Emphasizing Informal Institutions: Cultures‚ Ethics‚ and Norms TRUE/FALSE 1. In situations where formal institutions are unclear or fail‚ informal institutions play a more important role in reducing uncertainty. ANS: T OBJ: 3.1 2. ANS: F OBJ: 3.1 PTS: 1 DIF: Easy REF: p. 62 NAT: AACSB: Tier 1 Communication; Tier 2 Environmental Influence Informal institutions are based on the rules and legal systems of an economy. PTS: 1 DIF: Easy REF: p. 63 NAT: AACSB: Tier 1 Communication; Tier 2 Legal
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Chapter 1: Fundamentals of Strategic Management TRUE/FALSE 1. The term strategy refers to various plans at all levels of the organization. ANS: F Strategy refers to top management’s plans to develop and sustain competitive advantage. PTS: 1 DIF: Easy REF: 1-1 2. The term strategy refers primarily to activities at the top level of the organization. ANS: T Strategy refers to top management’s plans to develop and sustain competitive advantage. PTS: 1 DIF: Easy REF: 1-1 3
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