A) What was the most likely cause (i.e. breakdown) of the issue? B) What should have happened to keep the issue from escalating to a complaint email [how should it have been addressed in-store]? C) What steps could you‚ as a Leader‚ take to prevent the issue from recurring? D) What you would say/write to the customer to address his/her concerns 1. 5201: A) A chicken bone was found in a vegetarian pizza. This was most likely caused by someone in the kitchen being negligent
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PRINCIPLES OF COST CONTROL 1.1 Introduction Cost is important to all industry. Costs can be divided into two general classes; absolute costs and relative costs. Absolute cost measures the loss in value of assets. Relative cost involves a comparison between the chosen course of action and the course of action that was rejected. This cost of the alternative action - the action not taken - is often called the "opportunity cost". The accountant is primarily concerned with the absolute cost. However‚
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In the last decade‚ mobile technology has grown a lot. The number of mobile users was 16 million in 1991 while there was 230 million in 2003.nowaday there are more than 3 billion cell phone in the world because mobile device has small size and that is always available. Mobile banking‚ mobile payment‚ mobile learning and etc are common services in mobile network. There are three business roles in mobile network: mobile network operator‚ content provider‚ service provider. Mobile network operators
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Universal Languages MGT/448 Universal Languages Innovative technology has changed the way people learn and access education particularly with higher learning and languages. Universal Languages has determined people can master a foreign language with the use of online tools based on the drastic growth of online educational tools‚ mobile applications and interactive software that has provided society a new way to learn foreign languages and breaks away from the traditional text book learning forum
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following data have been recorded for recently completed Job 501 on its job cost sheet. Direct materials cost was $3‚067. A total of 30 direct labor-hours and 104 machine-hours were worked on the job. The direct labor wage rate is $12 per labor-hour. The company applies manufacturing overhead on the basis of machinehours. The predetermined overhead rate is $11 per machine-hour. The total cost for the job on its job cost sheet would be: A. $4‚571 B. $3‚757 C. $3‚090 D. $3‚427 Applied manufacturing
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The answer can be found in H1: Leadership and Communication of MGT 330 (p. 39-49). Points Received: 1 of 1 Comments: 2. Question : According to French and Raven‚ which of these sources of power does not have an informal side? Student Answer: Reward Referent Legitimate Expertise Instructor Explanation: The answer can be found in H2: Leadership and Power of MGT 330 (pp. 7-10). Points Received: 1 of 1 Comments:
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MGT 400 Strategic Management Ch. 3: External Analysis: The Identification of Opportunities & Threats Personal Notes Overview • Starting point of strategy formulation is an analysis of the forces that shape competition in the industry; to do so must gain understanding of: o Opportunities – arise when a company can take advantage of conditions in its environment to formulate & implement strategies that enable it to become more profitable o Threats – arise when conditions in the external environment
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Importance of Analyzing Customer Profitability BADM 603 July 30‚ 2007 Every for-profit business has one main goal: to maximize profits by selling as much of its products or services to as many customers as possible. It seems logical to think that the more customers that a business has‚ the more profitable the company will be. However‚ business managers should also be aware that some customers are more profitable to the company than others. Managers should analyze their customers to determine those
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restaurants are owned either by a franchise owner or a corporation; a percentage of all the earnings from a franchise owner‚ including a percentage from their annual revenue go to McDonald’s. McDonald’s has successfully met the demands of its customers by gradually adding to their menus. Breakfast meals‚ hamburgers‚ chicken‚ salads‚ salads and even desserts are provided by the restaurants which aids in the success of McDonald’s. The organizational structure for McDonald’s will be provided over
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Introduction To Indian Pharmacompanies The pharmaceutical industry of India has matured over the years into a major producer of bulk drugs‚ rated among the top five in the world. The industry is largely concentrated in the production of ‘generics’ on account of the Process Patent Law introduced in the seventies (repealed under the recent TRIPS Agreement). India has since been able to establish technological capability for manufacture and supplying of generic drugs. This ‘generics capability’ of
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