History of Public Utilities A public utility is a business that supplies an amenity to the public at large. Public utilities provide water‚ electricity‚ natural gas‚ telephone service‚ trash and other essentials. With the rise of the cellular phone the telephone utility has seen a decrease in use. Typically a public utility has a natural monopoly on the service it provides. It is more economically efficient to have only one business provide the service. When it comes to charging for the services the
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Citizenship Assignment 4 How do The public services ensure they have a diverse workforce? The public services ensure they have a diverse workforce in many ways‚ The main way they maintain a diverse workforce is by offering a place in the work place to all people no matter what your skin colour or you cultural background‚ another is they will accept anyone no matter what their religion. The public services also put out schemes‚ like they will put out polls about having a diverse workforce‚ they
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importance of public service skills using examples from at least two contrasting public services. D1: Evaluate the importance of public service skills in a specified service‚ in the UK. Public Service Skills - Public service skills are a set of core skills that a person will need to have and build up to be effective in public services. They are also skills that any individual would discover useful during their working life. The Ambulance Service – it is important in the public services because Ambulance
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transparency in the operation of these public institutions‚ upgrading of the skills base with modernisation of its functional principles‚ procedures and systems; and. the development of a realistic remuneration policy based on performance (Carlos‚ 2009‚ p731). To discuss the development of performance management‚ I could use many examples within the public sector however I am going to concentrate on three key examples: Local Government‚ Health services and Fire and Rescue Service. I will focus on the performance
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Assessment Record Public Services Programme BTEC Level 3 90 Credit Diploma in Public Services Learner Name Assignment title Crime & Effects on Society Assessor Name Chris Beasley Unit No & title Unit 12.3 – The Effects of Criminal Behaviour Target learning aims Issue date Tryfan 25/1/15 Snowdon 27/2/15 Submission date Tryfan 13/3/15 Snowdon 16/3/15 First submission / resubmission?* Resubmission date** Resubmission authorisation By Lead Internal Verifier Date *All resubmissions
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How has New Public management (NPM) affected the public services? To what extent has its impact been beneficial? The development of ‘new public management’ (hereafter NPM) over the past 20 years is one of the most striking international trends in public administration. It is important to mention that the rise of NPM is linked with other four megatrends in that period‚ namely: - Attempts to slow down government growth and spending (Dunsire and Hood 1989 cited in Hood 1991‚ p.3);
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Lauren Smith Assignment 1: Understand the need for discipline in the uniformed public services. What is discipline? The will to do the right thing in a timely fashion without getting results. Discipline is knowing right from wrong and the responsibilities for your own actions. Discipline controls a person’s behaviour towards everything in day to day life. If someone has the right discipline it will then contribute to keeping that person in line to ensure you get where you want in life. Having
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styles that are used by the public services. I will use relevant case studies and decide the different types of leadership styles that exist and I will comment on their advantages and disadvantages. The dictionary definition of leadership is ‘Rules‚ guides or inspires others.’ The Oxford English Dictionary definition of leadership is: [1] "The action of leading a group of people or an organization‚ or the ability to do this." Leadership Styles used in the Public Services AUTHORITARIAN: This
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INTERNATIONAL JOURNAL OF MANAGEMENT AND MARKETING RESEARCH ♦ Volume 3 ♦ Number 1 ♦ 2010 SERVICE QUALITY IN THE PUBLIC SERVICE Prabha Ramseook-Munhurrun‚ University of Technology‚ Mauritius Soolakshna D. Lukea-Bhiwajee‚ University of Technology‚ Mauritius Perunjodi Naidoo‚ University of Technology‚ Mauritius ABSTRACT The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing on front-line employees
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suffer the same types of domestic arguments/difficulties as the rest of society – but are less able to rectify these issues due to their incarceration. Not only does maintaining these relationships benefit the prisoner – it also benefits the prison service by meaning that
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