1.1. Background of the study Service is an intangible commodity. Service sector plays an important role for society’s welfare. Service sector includes educational service‚ medical service‚ transportation service‚ recreation service‚ public service‚ security service and so on… (Encarta Premium 2009) The key component of business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information
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Technical‚ Scientific‚ and Business English Lesson No. 01 Date 21 Oct 2013 Lesson Title Definition and Nature of Technical Writing Lesson Target Discuss the nature of technical writing. References Title Handbook for Technical Writing‚ Technical Writing Style Author Shelton‚ James. Handbook for Technical Writing. Illinios: NTC Business Books‚ 1994. Print Confai. Technical Writing Style. Accessed October 21‚ 2013. http://www.confai.com/technical-writing-style
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Highline Financial Services‚ Ltd Week 1 Case Study Every origination needs to separate themselves from their competition. From offering the newest and latest products to offering outstanding service. Highland Financial Services Itd. Is no different from other companies. Standing out from other organizations is critical for the company’s success. Managing partner Freddie Mack must use the information that he has been provided with to find if he may need to hire or layoff
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part one 1 Strategic Analysis Strategic Analysis outline Strategic Management: Creating Competitive Advantages: An Overview Analyzing the External Environment of the Firm 3 2 Analyzing the Internal Environment of the Firm Recognizing a Firm’s Intellectual Assets: Human Capital‚ Technology and Knowledge‚ Brands and Trademarks‚ Relationships 4 chapter 1 Strategic Management: Creating Competitive Advantages: An Overview After reading this chapter‚ you should have
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is appropriate for me to seize this opportunity to speak a couple of words on the need to expand Technical Education in the country. In Sri Lanka‚ technical education began in the 1890s with the establishment of the Colombo Technical College‚ which‚ as Government Department‚ functioned to cater to certain requirements of such Government Departments as Public Works‚ Railways and Irrigation. Technical Education‚ because of this limited focus‚ did not expand in the colonial period; it was after independence
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Price Sensitivity to Changes in WACC 27 6.4 Comparison of the Estimated and Actual Share Price 28 7 Investment Recommendation 29 8 Appendix 30 9 Reference 34 Executive Summary Blackmores LTD (BKL) which started in the 1930s is a major player in developing and marketing products and services that deliver a more natural approach to health‚ based on their expertise in vitamins‚ minerals‚ herbs and nutrients. For the year ended 30 June 2010‚ Blackmores posted a net profit after tax of $24
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The Technical Writing Process Build a website Web page design Facebooks The technical writing process consists of four phases: planning writing delivery archiving The phases of the technical writing process are not necessarily discrete. You might start the writing phase before you complete the planning stage‚ for example‚ or you might have to deliver the documentation before you feel it is finished. It is highly unlikely‚ however‚ that you will ever archive the documentation before
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Job satisfaction and Attitude: Employee satisfaction is supremely important in an organization because it is what productivity depends on. Satisfied employees are more likely to be creative and innovative and come up with breakthroughs that allow a company to grow and change positively with time and changing market conditions. The objectives of the paper are: - i) to measure the level of employee satisfaction at Tata Steel‚ ii) to see the effect of the measures being taken to enhance employee
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There are a lot of different things that have different implications on culture. A few of such things were shown in the movies ‘The Blindside’ and ‘Invictus’. The American culture was that the whites were considered a better race than the blacks and the same was the case in South Africa where the apartheid was used to curtail the rights of the black inhabitants. The basic theme of both ‘The Blindside’ and ‘Invictus’ is the same that is to strengthen the bond between the two communitiesand to reduce
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Abstracts of Master Thesis Organizational Climate and Teachers’ Job Satisfaction in Residential and Non Residential Schools. By BP ONG OCTOBER 1997 Chairperson : Assoc. Prof. Dr. Aminah Ahmad Faculty : Department of Extension Education Faculty of Educational Studies‚ Universiti Putra Malaysia. The usefulness of teacher perceptual data in school organizational climate and job satisfaction research was illustrated by a study of two selected residential and two non- residential schools in
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