Chapter 2: Foundations of Quality Management TRUE/FALSE 1. Deming laid out a “quality improvement program” for companies such as Ford‚ GM‚ and Procter & Gamble‚ when invited to work with them to improve their quality. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head: The Deming Philosophy KEY: Bloom’s: Knowledge 2. Unlike other management gurus and consultants‚ Deming defined and described quality precisely. ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-Head:
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REQUIRED FOR AP GOVERNMENT Please note that there are 2 required readings. The Brethren by Woodward and Armstrong (This is NOT John Grisham’s book) There will be a test on this book within the first week of class. Focus on the following: - The role of the clerk - The policy-making role of the Court - The cases discussed - The job of the Chief Justice - The balance on the Court - The personalities of the Justice - Be prepared for the first day of class to discuss the confirmation
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Chapter 2—Social Responsibility MULTIPLE CHOICE 1. Stakeholders’ power over businesses stems from their a. ability to withdraw or withhold resources. b. ability to generate profits. c. media impact. d. political influence. e. stock ownership. ANS: A PTS: 1 2. Those who have a claim in some aspect of a firm’s products‚ operations‚ markets‚ industry‚ and outcomes are known as a. shareholders. b. stockholders. c. stakeholders. d. claimholders. e. special-interest
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Principles of Risk Management and Insurance‚ 11e (Rejda) Chapter 1 Risk in Our Society 1) Traditionally‚ risk has been defined as A) any situation in which the probability of loss is one. B) any situation in which the probability of loss is zero. C) uncertainty concerning the occurrence of loss. D) the probability of a loss occurring. Answer: C Question Status: Previous Edition 2) Objective risk is defined as A) the probability of loss. B) the relative variation of actual loss
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Chapter 1: Introduction to Quality TRUE/FALSE 1. People view quality subjectively and in relation to differing criteria based on their individual roles in the production-marketing value chain. ANS: T PTS: 1 DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-head: Defining Quality KEY: Bloom’s: Knowledge 2. The transcendent definition of quality provides a means by which quality can be measured or assessed as a basis for practical business decisions. ANS: F PTS: 1 DIF: Difficulty:
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Introduction to Management Science‚ 10e (Taylor) Chapter 6 Transportation‚ Transshipment‚ and Assignment Problems 1) In a transportation problem‚ items are allocated from sources to destinations at a minimum cost. Answer: TRUE Diff: 1 Page Ref: 227 Main Heading: The Transportation Model Key words: transportation problem 2) In a transportation problem‚ items are allocated from sources to destinations at a maximum value. Answer: FALSE Diff: 1 Page Ref: 227 Main Heading: The Transportation
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Management: Achieving Competitive Advantage‚ 3e (Pinto) Chapter 1 Introduction: Why Project Management? 1.1 True/False Questions 1) Projects‚ rather than repetitive tasks‚ are now the basis for most value-added in business. Answer: TRUE Diff: 1 Section: 1.0 Introduction Skill: Factual AACSB Tag: Reflective 2) Projects are typically ongoing‚ day-to-day activities that have goods and services as outputs. Answer: FALSE Diff: 2 Section: 1.1 What Is a Project? Skill: Definition
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Chapter 14 Firms in Competitive Markets Multiple Choice 1. A FIRM HAS MARKET POWER IF IT CAN |a. |maximize profits. | |b. |minimize costs. | |c. |influence the market price of the good it sells. | |d. |hire as many
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Chapter 3—Emphasizing Informal Institutions: Cultures‚ Ethics‚ and Norms TRUE/FALSE 1. In situations where formal institutions are unclear or fail‚ informal institutions play a more important role in reducing uncertainty. ANS: T OBJ: 3.1 2. ANS: F OBJ: 3.1 PTS: 1 DIF: Easy REF: p. 62 NAT: AACSB: Tier 1 Communication; Tier 2 Environmental Influence Informal institutions are based on the rules and legal systems of an economy. PTS: 1 DIF: Easy REF: p. 63 NAT: AACSB: Tier 1 Communication; Tier 2 Legal
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Chapter 2 – Theories of Effective Change Implementation MULTIPLE CHOICE 1. Effective change involves: a. content b. process c. what is being changed d. how are the changes being implemented e. all of the above (e: Difficult; p. 27) 2. Behavior (B) is a function of the person himself (P) and the environmental context (E) in which that person operates. Therefore: a. B * ƒ (P‚ E) b. B + ƒ (P‚ E) c. B = ƒ (P‚ E) d. ƒ (P‚ E) = B e. none of the above (c: Moderate; p. 27) 3. To
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