THE NEED FOR CULTURAL AWARENESS‚ RESPECT AND COMPETENCY What is culture? It is difficult to define culture. A characteristic usually included in definitions of culture is that it is "shared by people." Culture is also said to distinguish insiders from outsiders‚ those who are members of one cultural group from those who are not. This idea of culture leads to the following useful suppositions: 1. Culture is learned. It is transmitted from one generation to another through observation and discourse
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that people fear diversity because they fear what they do not know. In the NASW standards and ethics it states: 1.05 Cultural Competence and Social Diversity
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communication (Eunson 2012:310)‚ argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources. Listening skills play a significant role in evaluating communication capabilities in the workplace throughout the globe. It affects all kinds
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Spitzberg and Cupach (1984) define communication competency as the ability to achieve your goals while you fulfill relational and situational expectations (as cited in Cupach & Canary‚ 1997). Spitzberg and Cupach contend that communication competency is primarily comprised of two dimensions‚ appropriateness (meeting social expectations and social rules) and effectiveness (achieving one’s goals). Understanding the individual’s role in cross-cultural communication has gained the attention of several
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The importance of cultural competency when working with diverse populations in health care can affect a patients or clients overall health in a positive or negative way and also affect reputation of the doctor and the staff. In the article Cultural Competency: Values‚ Traditions and Effective Practices‚ by Carol Brannon she defines Cultural competency‚ as “the ability to understand and respond effectively to the cultural and linguistic needs of patients or clients”(p.2). Brannon also explains how
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Erica L. Munsey Cultural Diversity In The Workplace Sociology 220B There is presently more than 60% percent of the United States work force that consist of immigrants‚ minorities and woman. Current studies show that in the next 10 – 15 years such groups will rise to 90% in the work force. Today’s leaders are now confronted with the challenges of how to effectively manage the work force that is increasing in the diverse lines of ethnicity‚ physical ability
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The Importance of Boosting Morale in the Workplace A team is only as strong as their weakest link. The same can also be said for a company. It is often forgotten that it takes everyone in a company operating on all cylinders for it to be successful. However‚ it is no secret that humans tend to perform at the highest of their abilities when they are happy. It makes sense that a company would want their employees operating at a higher productivity rate. For the company higher productivity normally
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is very important‚ especially in the workplace. In the workplace‚ whether it healthcare‚ politics‚ or even in the business field‚ there will always be people with different opinions and perspectives. With this being said‚ not everyone will agree with each other. It is still important to be heard! Andrea Kay Gannett‚ author of Use it or lose it: Your voice is valuable in the workplace‚ mention how important it is to be heard and the effects it has in the workplace. Andrea Kay Gannett included several
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Effective cross-cultural communication is one of the most important issues dealt with in business‚ particularly when a firm operates at an international level. Communication is a process with three key elements‚ which includes a source‚ an audience‚ and a channel. Communication derived from businesses will have listeners that include‚ but are not limited to customers‚ employees‚ suppliers‚ and the community (Caddy et al.). These listeners contribute to the success of a firm‚ which is why there is
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customers. “Managing and valuing diversity is a key component of effective people management‚ which can improve workplace productivity”. Working with people within the 21st century then requires a lot of sensitivity and respect for diversity. In order for this to be achieved‚ it is imperative that both the staff and supervisors recognize‚ learn and promote diversity in the workplace to all employees. Interacting with people from different cultures‚ backgrounds and beliefs requires effective management
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