Contents 1.Introduction 2 1.1 Origin 3 1.2 Purpose 3 1.3 Limitation 3 2.Banker Challenge in Customer’s Expectation 4 2.1 Introduction 5 2.2 Expectation 5 2.3 Customer Expectation 5 2.4 Customer Satisfaction 6 2.5 Importance of Customer Satisfaction 6 2.6 The Importance of Excellent Customer Service 15 2.7 Perspective of Customer Expectation in Bank 6 2.7.1 Channel Amplification 7 2.7.1.1 Better Communication – increase profit potential 7 2.7.1.2 Better
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A job can be simply defined as a regular activity performed in exchange for payment. I believe that today you have to be extremely gifted at a job in order to be able to stay with it your entire working career. Nowadays many people are thrown from job to job seeking stability in their lives. Almost everyone enters the work force to try and provide whatever they can for their family. It’s hard to compete in today’s occupations with more and more people striving to get to the top‚ to be the boss with
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24‚ 2000. Why I choose continuing my education at the University of Indonesia? Because the UI is the only University in Indonesia that bore the name of Indonesia. Big names and accreditation is no doubt already‚ coupled with the Mission of the UI as a research university berstandart world of high quality‚ superior graduate print and provide academic/non academic facilities is good‚ makes me steady pick University of Indonesia campus as I studied for. In addition‚ geographically where I live in South
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others and love for science. It is this reason that impact what I want to be one day: a doctor. The world is constantly changing and with the development of new technology to treat many health complications‚ and the need for doctors is growing. Their patients depend and trust them to deliver accurate diagnosis and treatments. There is no feeling more gratifying than knowing that you have impacted an individual’s life in a positive manner. I am aware that becoming a doctor involves dedication to my field
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Radiologist Radiologist is very interesting‚ to me‚ and I believe that I would be extremely excellent for this job. I have the main skills you would need to be a radiologist: I’m a great communicator‚ I pay attention to details‚ and I work well individually and in group work. I really want to become a radiologist because I like to help people and their health is important to me. Radiologists are the people that examine x-rays‚ CT scans‚ mammograms‚ ultrasounds‚ and MRI scans. Sometimes
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you know what it feels like to be homeless? I don’t know what it feels like‚ and I don’t think anybody should should know how it feels‚ especially children. To be homeless means that you never know where you will sleep at night‚ or where you will live next month. That’s not exactly an ideal life‚ is it? So why should children be living like that? We need to help these people‚ and even though you might be thinking “ What can I do? What difference could I make?” ; your help could actually change someone’s
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NAME : ANTON ARIF PAMBUDI NIM : 2211411029 SUBJECT : ACADEMIC WRITING Why I want to be a reporter I do not remember exactly when this dream appeared and changed my previous dream. But the fact is‚ this is the most powerful dream that I have. A lot of questions that asked me why someone like me want to be a reporter. In addition‚ I am a graduated from vocational high school which focus obviously different with this dream so‚ people would just say that it is not my thing. Not to mention‚ the
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Why do I want to be a nurse? I want to be a nurse because my life experiences have taught me to have compassion for people. My childhood consisted of being abandoned by my parents‚ abuse and poverty. My decisions also led me to be a teenage mom and married by the time I was 18. My childhood and my marriage have taught me to fight hard for something you believe in‚ not to ever give up. I want to carry this compassion over into nursing‚ to love people that are broken not only in their body‚ but in
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International Management International Human Resource Management Course ------------------------------------------------- Do I Want To Be An Expatriate? Many students dream of becoming an expatriate or be working for some multinational firm with the prospect of to be given the foreign assignment in near future. Not unusual in these days. Not to mention the students at my university program – International Management‚ in which the word International emphasizes the future international work background
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Ever since I can remember I have always had a strong desire to be a nurse‚ to help others in need. I have a tremendous amount of respect for nurses and their dedication to their life long profession. In my opinion‚ a nurse must always have good interpersonal skills‚ be reliable‚ caring and empathetic. A nurse must be compassionate and provide care without being prejudice and without judgement. Being that nurses are usually the first line of care for a patient who is scared and upset‚ you must have
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