DEFINITION Philip Kotler‚” Logistics is defined as planning‚ implementing and controlling the physical flow of materials from the point of origin to the point of use‚ to meet customer needs at a profit.” Source Philip Kotler‚Marketing management pearson education According to American Marketing Association‚ logistics may be defined as‚ “the management of all activities which facilitates movement and the coordination of
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TERM PAPER ENHANCE CUSTOMER SATISFACTION WITH JUST-IN-TIME SYSTEMS Nguyen Tran Bich Ngoc 01-Jul-13 AGENDA 1. Background information 3 2. Research questions 3 3. Theoretical knowledge 4 a. Customer satisfaction 4 b. Just-In-Time system function and its key elements 6 4. JIT enhances customer satisfaction 8 5. Counter arguments and examples of successful JIT systems 10 6. Summary 11 References 12 LIST OF FIGURES FIGURE 1. Relationship of the benefits of JIT for organizations
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Speedy response to consumer needs Zara guarantees that its stores are able to carry clothes that the consumers want at that time. Zara can move from identifying a trend to having clothes in its stores within 30 days. That means that Zara can quickly identify and catch a winning fashion trend than other competitors. . ‘Fast fashion’‚ it brings customers in to stores to see what is new‚ what they must not miss. Zara’s understanding of customers drives its decisions for how it designs‚ produces product‚
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Zara is one of the largest international fashion companies which belongs to the Inditex Group operating in textile design‚ manufacturing and distribution. Inditex is known to be the most successful fashion retailers in the world. The Inditex Group is made up of more than one hundred different companies which each have helped gain the success of the group. The Fashion Companies owned by the group include Pull and Bear‚ Massimo Dutti‚ Bershka‚ Stradivarius and Zara being its Flagship chain store. The
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Value Proposition and Customer Segmentation In order to build a successful company‚ you must start at the very beginning. What problem will you be solving? What are you improving? What makes you better or more current than the business down the street? The very beginning of building a successful company is the value proposition—because if you don’t know what your business is bringing to the table‚ you don’t have a business at all. When most people think about the definition of a value proposition
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1. Supply chain management consists of firm collaborating to leverage strategic positioning and to improve operating efficiency. Within a firm’s supply chain mgt‚ logistic is the work required to move and geographically position inventory. The supply chain mgt is driving the world’s major global companies. Ten years ago‚ the typical supply chain for manufacturing companies was domestic. Today-thanks to the migration of manufacturing to China and other lower-cost countries-it’s just as likely to
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Part A Question 1 The four primary logistic activities are: 1. Transportation A key logistics activity is to actually provide for the movement of materials and goods from point of origin to point of consumption‚ and perhaps to its ultimate point of disposal as well. Transportation involves selection of the mode (e.g.‚ air‚ rail‚ water‚ truck‚ or pipeline)‚ the routing of the shipment‚ assuring of compliance with regulations in the region of the country where shipment is occurring‚ and selection
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OPERATIONS STRATEGY FOR ZARA COMPANY Operations strategy is the total pattern of decisions which shape the long-term capabilities of any type of operations and their contribution to the overall strategy‚ through the reconciliation of market requirements with operations resources. It is also a tool that helps to define the methods of producing goods or a service offered to the customer. Zara Company deals in the fashion industry. Zara’s success in the apparel industry is attributable to
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6-1 Inverse Trig Functions p. 468: 1-31 odd I. Inverse Trig Functions A. [pic] B. [pic] C. [pic] Find the exact value of each expression 1. [pic] 2. [pic] 3. [pic] 4. [pic] 5. [pic] 6. [pic] Use a calculator to find each value. 7. [pic] 8. [pic] 9. [pic] Find the exact value of each expression. 10. [pic] 11. [pic] 12. [pic] 6-2 Inverse Trig Functions Continued p. 474:1-41
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I thank my school---Singapore Institute of Materials Management‚ I’m fortunate I can enter this school. He takes me enter new sector about logistics‚ make me deeply interest to logistics. Secondary‚ I would like to express my heartfelt gratitude to lectures who led me into the world of translation. I am also greatly indebted to the lectures at the logistics: Mr. Romeo N.Dumaguing‚ Mr. Dickson Lee‚ Mr. Max Mew‚ Mr. Henry Leong‚ Mr. Goh SK‚ Mr.`Yong SC who have instructed and helped me a lot in the
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