"How to follow organisational procedures when making and receiving telephone calls the purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls" Essays and Research Papers

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    Stress in Call Center Sales

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    Lord of the creation‚ the Compassionate‚ the Merciful‚ the King of the Judgment day! You alone. We pray‚ and to you alone. We pray for help‚ guide us to straight path‚ the path of those whom you have favoured‚ not neither of those who have incurred your wrath‚ nor of those who gone astray. We are very thankful to everyone who all supported us‚ for we have completed our project effectively and moreover on time. We are equally grateful to our instructor Sir “RAJA RUB NAWAZ”. He gave us moral support

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    In 1961‚ President John F. Kennedy famously said‚ “Ask not what your country can do for you; ask what you can do for your country.” As a global citizen‚ describe your vision of making a positive difference. How you can contribute to your country‚ your world? I am proud to be an Indian; a citizen of such a country which is so rich in its tradition‚ culture ‚ values and deep rooted spirituality which connects one billion despite religious‚ cultural‚ geographical and linguistic diversities. India

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    Decision Making

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    Question 1: Which biases in decision making can be identified in the performances of both Pieterson and Gack? How can the identified biases be overcome? In general‚ the decision making style for manager approach decision making is toward rational and intuitive thinking. In rational thinking a person consider the problem in a rational‚ step-by-step and analytical way. Rational thinking person will resolve a complex and complicated problem into smaller part and then resolve them in a rational‚

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    Decision Making

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    Decision making from cognitive or normative perspective can be defined as the process of selecting best logical choice from various available options and choices. Majority of decisions in business are normative as they are based on logical decision making. Dr. Yost describes decision making as a concept on a continuum of conscientiousness and depth of deliberations. On one end of spectrum is conscious‚ well thought of‚ rational decision making‚ in between “real world” bounded rationality and at

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    In‚ The Call of the Wild‚ there are many themes that the author‚ Jack London‚ mentioned. One of these themes was loyalty. Jack London focuses on all aspects of loyalty‚ ranging from the positive effects‚ to even the negative ones too. He uses the main character‚ Buck‚ as an example of these effects. In the story‚ Buck gains true loyalty to John Thornton‚ one of his owners. Loyalty also keeps Buck’s inner wolf at bay. Lastly‚ because Buck’s loyalty to is so strong‚ it is dangerous. Of course‚

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    Bread Making

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    BREAD MAKING TIME LINE Depending on the type of yeast you are using the steps to making bread will vary. Using the basic bread dough recipe‚ this time line is based on using dry active yeast. I am also basing this time line on the straight dough method which is the direct method of making bread. STEP 1 To make your dough‚ your ingredients must be accurately measured and weighed as well as be the appropriate temperature. Wet ingredients are usually weighed rather than measured to guarantee

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    Call center Characters……………………. Mr. Razib;The boss‚ is a middle aged bald headed man with loose character. He is very much weak to women specially to girls. Pritom; caller – 1 ; a young guy‚ very disturbing boy‚ unnecessary caller. Mishu; Caller – 2 ; A boy with clean character‚ very serious in any matter. Nawsin; caller- 3 ; A young girl with sweet voice ‚ very fond of boys and always wants to talk with boys. Marjia; Receiver -1; A very weak hearted girl and very sensitive too. Prome; Receiver-2;

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    Don't Call Me Ishmael

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    Don’t call me Ishmael Essay: Throughout Michael Gerard Bauer’s Don’t call me Ishmael‚ the author frequently displays the contrasts between the two characters Ishmael Leseur and James Scobie. The two characters help each other find themselves throughout the book. They teach many valuable lessons and prove to us that being yourself rules over all. Firstly‚ both Scobie and Leseur have lessons they can teach to all. However‚ I have extracted my most meaningful quotes and sayings from the book. Sayings

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    Globalization‚ Call Center‚ and Language Globalization is defined as “accelerated modernization interconnecting all parts of the world” (Haviland‚ Prins‚ Walrath‚ & McBride‚ 2008‚ p. 623). Globalization hastened and intensified collaboration and incorporation among different nations’ citizens‚ businesses‚ and governments. This progression has influences‚ both desirable and undesirable‚ on human wellbeing‚ natural resources‚ economies and‚ predominantly‚ culture (The Levine Institute‚ n.d.).

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    How Their Style of Organisation Helps Them to Fulfil Their Purposes. In this report I will be stating the different aims‚ Objectives and purposes of two organisations; I will also explain how the organisational structure and strategic planning help the businesses to achieve their aims and purposes. Then I will be explaining how I think the structure of two organisations helps to control their activities and fulfill their purposes by looking back on my previous information on P3. Aims‚ Objectives

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