How to deal with angry customers The answer is to be patient Every business encounters angry people. Not disappointed or confused‚ but actually angry. Here are a few steps you might want to try: •Acknowledge the anger. You don’t have to agree with it‚ but in order to have a chance at making it go away‚ you need to empathize with the person’s anger. You cannot sell something (even a solution) nor can you negotiate with an angry person. •Talk more quietly and more slowly than the person
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How well did Alexander III deal with the problems that he faced? Unlike his father‚ Alexander III did manage to survive his reign relatively unscathed‚ which indicates that he dealt with his problems well‚ at least in the short term. Alexander III inherited a country fraught with economic difficulties‚ violent extremists and social tensions. His priority was to maintain his autocratic power and restore the power and influence of the nobility – his most trusted support base. Although he achieved
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for Hong Kong to remain successful by staying at the top globally in its economic freedom? Introduction Hong Kong has ranked as the world’s freest economy in The Wall Street Journal and Heritage Foundation’s Index of Economic Freedom for 17 consecutive years‚ since the inception of the index in 1995.1Being economic free helps the successful of Hong Kong. Hong Kong is the richest region in the world. However‚ In World Competitiveness Yearbook 2013 published by IMD‚ the ranking of Hong Kong competitiveness
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English Essay: A life changing moment. By: Jennifer Christiana 10.2 They say life is a roller coaster. Sometimes there are good moments‚ and sometimes there are bad moments. But that one good moment‚ would always be treasured for life. One of those great moments would have been my time in the 8th grade. It may sound odd to some people‚ but for me it’s special. When friends were friends‚ and enemies were also friends it is the time when everybody got along. When I first entered the 8th
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What are the major challenges of current health care system in Hong Kong? How should we reform the system? What should be the roles of individuals‚ market and government in funding and managing the health care system? Major challenges Increased health care financing costs due to increased demand of health care service The ageing population The bulk of inpatient care is subject to a spending cap ~ 90 % of the most expensive services - secondary and tertiary care-are delivered by the public
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In what ways and with what success did Nehru deal with the economic and social problems facing India? Jawaharlal Nehru‚ leader of the Indian National Congress and later India’s first prime minister‚ led the Congress Party to victory in India’s first three general elections. Nehru was born in 1889‚ educated in England and then returned back to India. In the 1920´s he travelled around India and was alarmed by the Indian people suffering from poverty and oppression. Inspired by his travelling around
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kid was a totally “Kong Kid”‚ who is popular for unable to look after themselves‚ have low emotional intelligence and are vulnerable to adversity. In the incident‚ the child is ill-tempered and takes everything for granted. It is not logical that a kid to be rude and impolite to his parents‚ he definitely violated the filial promoted by Confucian. I do not think it is acceptable. Thanks to the spoiling parental education. Children in Hong Kong are going to become “Kong Kids”. They are ill-tempered
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The different Labour law requirements between Mainland and Hong Kong The Labour Law of China is the law formulated in accordance with the Constitution in order to protect the legitimate rights and interests of laborers‚ readjust labor relationship‚ establish and safeguard a labor system suited to the socialist market economy‚ and promote economic development and social progress. This Law applies to all enterprises and individual economic organizations (hereinafter referred to as employing units)
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“ No Deals” District Attorney Kathleen Rice proposed the “No Deal” policy in hopes of giving less chances to people who were arrested for drunken driving and that have had previous convictions for the same offense. The punishment for endangering another human being should without a doubt fit the crime. The question is what is the difference between the casual drink and the people who over do it with their alcoholic beverages? Most people would argue that Kathleen Rice is single handedly attacking
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How does Adeline Yen Mah communicate her experience of growing up in Hong Kong in the 1950? The 1950s were a great year for Mah‚ she went and bought herself an ice-cream‚ after spending a day in the park… NO NO NO! NO description and be direct to the question‚ including your 3 MAIN POINTS(hypothesis to develop). That is it! Adeline Yen Mah tries to express her experience of growing up in Hong Kong through portrayal of importance of education for her as well as description of her distant
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