IEEN 5303 Six Sigma and ISO Standards Summer 2014 Midterm Exam Name________________________________Score_________________________ I. True or False: Place T or F in the space provided to the left of the statement. (10 questions‚ 1 point each‚ total 10 points) ______ 1. The major changes in the new standards are the increased focus on commitment from top management‚ customer satisfaction‚ emphasis on processes‚ and continual improvement. ______ 2. ISO 9000’s evolution has steered it away
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Six Sigma: Definition and underlying theory§ Roger G. Schroeder a‚*‚ Kevin Linderman a‚1‚ Charles Liedtke b‚2‚ Adrian S. Choo c‚ Motorola originally developed Six Sigma in 1987 and targeted an aggressive goal of 3.4 ppm defects (Barney‚ 2002b; Folaron‚ 2003). In 1994 Larry Bossidy‚ CEO of AlliedSignal‚ introduced Six Sigma as a business initiative to ‘‘produce high-level results‚ improve work processes‚ expand all employees’ skills and change the culture’’ (ASQ‚ 2002‚ p. 14). This was followed
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(2008). The healthcare quality book: Vision‚ strategy‚ and tools. (2nd ed.). Health Administration Press: Chicago‚ IL. Quality Improvement Processes and Approaches “Form follows function‚” a concept founded in the field of architecture‚ describes the importance of understanding what you want to do before you determine how you are going to do it. The premise behind the principle also applies when an organization is deciding what quality improvement process or approach to adopt. This section
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disassemble‚ or dispose of needles. When these needles are not disposed in a proper way‚ needles become concealed in linen or garbage and injure other workers who encounter them unexpectedly. It is very common in the health care environment. When drawing blood from a patient‚ encountering an intramuscular or intravenous drug‚ or performing other procedures involving needles‚ it can slip and injure the nurses. This sets the stage to transmit viruses from the source person to the recipient
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THE PROCESS OF STRATEGY DEVELOPMENT AND IMPLEMENTATION Clayton M. Christensen and Tara Donovan The Processes of Strategy Development and Implementation The Processes of Strategy Development and Implementation When described with the historical perspective of logically written business school case studies‚ companies’ strategies often seem to be the product of an organized and rigorous planning process. The way that most companies’ strategies actually come to be defined‚ however‚ is often
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Lean Six Sigma: Advantages and Disadvantages. This essay examines the advantages and disadvantages of implement Lean and Six Sigma to improvement in manufacturing and service operations. The level of Quality Management adoption and the correct use of the Improvement Approaches are hypothesized to be the factors that determine the result of implementing Lean Six Sigma. Literature review on implementing Lean and Six Sigma shows that low level of Quality Management adoption has a negative impact on
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Business Processes 1. Consider the four definitions of information presented in this chapter. The problem with the first definition‚ “knowledge derived from data‚” is that it merely substitutes one word we don’t know the meaning of (information) for a second word we don’t know the meaning of (knowledge). The problem with the second definition‚ “data presented in a meaningful context‚” is that it is too subjective. Whose context? What makes a context meaningful? The third definition‚ “data processed
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SIX SIGMA AND APPLICATION OF SIXSIGMA IN GARMENT INDUSTRY TO IMPROVE THE ACCEPTANCE LEVEL P.SENTHILKUMAAR ABSTRACT In this paper I am going to present you about the six sigma‚ its origination‚ basics‚ about six sigma‚ and the application of six sigma to improve the acceptance level in garment industry. And also various bottlenecks in the implementation of six sigma in garment industry will be discussed. KEYWORDS
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A Continuous Improvement process is an incremental and ongoing approach to improve products‚ processes or services. These efforts generally seek to achieve incremental improvement over time or try to achieve breakthough improvement as an immediate result. Delivery processes are constantly evaluated and improved to increase their efficiency and effectiveness. W.Edwards Deming‚ a poineer in the field of quality saw it as part of the system whereby feedback from the customer is taken and evaluated against
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Benchmark Six Sigma‚ is the leading provider of Lean Six Sigma workshops and consulting solutions in India since 2001. Benchmark Six Sigma is the only RABQSA Certified Six Sigma Training Provider (Operating in 8 Major cities across India & even abroad) in India for Yellow‚ Green and Black Belt programs. We have tie-ups with some of the top-rung organizations and business schools all across India. Session Title – Six Sigma in the Corporate World. Session Objective – The facilitator shall
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