Customer Loyalty in hospitality industry Today‚ the ultimate goal of almost every kind of business is to increase its income and sales. In other word‚ the business wants to not only attract new customers to the products and service but also to maintain and encourage the current customers to have repeat purchases. Brand awareness is a term used in this condition. It refers to how the firm can let customers know about the products and service and to have a clear picture of the firm when they
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------------------------------------------------- Career Management in the Hospitality Industry: you have been hired by a think tank of high ranking industry leaders to address the issue of management retention in the hospitality industry. You have been asked to propose a specific plan that a company can use to measure its progress for keeping and developing its talents. You have been asked to identify‚ discuss and detail the five most critical initiatives that companies should consider in their
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Appendix A: 55 Trends Shaping the Future of the Hospitality Industry‚ and the World Hospitality and Travel 2015 by M. Cetron‚ F.J. DeMicco & O. Davies POPULATION TRENDS 1. The world’s population will grow to 9 billion by 2050. Early versions of this report predicted that the world’s population would double by 2050‚ and population growth has proceeded almost exactly on schedule. However‚ even this estimate may be too low. According to the Center for Strategic and International Studies
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INDIVIDUAL ASSIGNMENT #1 Where do you see yourself 10 years now? Life is unexpected. However people always looking forward and planning for their future‚ so do I. Some time I ask myself where I see myself in ten years‚ as a thirty-one-year-old woman. Actually I have no idea! So‚ instead of thinking of where I would li ke to be‚ I thought of what I would like my life to be during the next ten years. In 10 years I image myself graduated from International University and got a job in Human Resource
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My Life in 10 Years I always wanted to see what will be my life in the future‚ what will be my career and what will I become? As I reflected my childhood I have many dreams and aspirations that I would like to accomplish within the next ten years to come. In ten years‚ I can see myself having many of my goal accomplished‚ if not accomplished‚ I will be working on accomplishing those goals to fulfil my life. We all know when growing up that we all wanted that fairy tale ending with the house‚
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the recent jump in energy prices‚ and empirical data provided by several different environmental and scientific agencies. The Hotel industry is no different‚ in fact‚ it would benefit greatly from the recent push for all businesses and business sectors to “Go Green.” Yet‚ the industry has long resisted the changes‚ and is only recently catching up to other industries that have converted their operations to have greener strategies. Hotels require meticulous upkeep and cleanliness in order to keep
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Introduction In recent years‚ the hospitality industry in China has experienced tremendous changes with the ups and downs of the real estate industry‚ which also includes the expansion campaign in full swing in a field set off by the series of the world’s leading high-end hotel group. For most of the world’s top hotel group‚ the rapid growth of the Chinese market profits undoubtedly like a straw to help them flee out of financial crisis. With this background‚ hotels in China will face the enormous
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Pham March 3rd‚ 2011 MY LIFE In 10 years They say in one’s life we all make choices‚ but in the end‚ our choices make us. You’re about to embark with me unto the long‚ curvy road of my life‚ and Watch upon it as it unfolds through my eyes. This is my life as I see it will be ten years from now. I have most of it planned out already. This is my story. Right now I am a junior in high school‚ barely contemplating about how my life will be like until now. I have a lot of friends that I
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Fifteen years from now‚ your alarm goes off at 7:30 AM‚ pulling you out of a dead sleep. You roll over‚ grumbling a command‚ and the alarm obediently shuts up. You drift off again‚ but ten minutes later the alarm returns‚ more insistent. It won’t be so easily pacified this time; the loose sensory netting inside your pillow will keep the noise going until it detects alpha waves in drastically higher numbers than theta waves. Or until it gets the automated password from the shower. Sighing‚ you roll
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The world and business activities are gradually becoming more globalized as many firms extend their operations into overseas markets. With the advent of globalization‚ there are more influences than ever on the hospitality industry. Put simply‚ this means that people share their cultures with others. International hotel chains have been growing and because of this‚ the number of people engaged in foreign business markets has increased. An overseas assignment is an increasingly common career experience
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