Recently in the remote rain forests of Tanzania‚ a major herpetological breakthrough was discovered. As a group of field Biologists continued their studies they came across a beautiful and remarkable snake‚ Antheris Matildae (Matildas Horned Viper). What is remarkable about this species is it evolved just about 2.2 million years ago from Atheris Ceratophora (Usambara bush viper)‚ and is just now being discovered. Antheris Matildae is restricted to a very small area of just under 100 square miles
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artisans‚ shopkeepers‚ peasants and laborers. The wealthy patricians ruled Rome‚ made laws that favored them excluding the plebeians from having rights to vote or participate in government ruling thereby disadvantaging them and causing untold grievances. The grievances were both economic and political and led the lower class plebeians to revolt against the aristocratic rule of the patricians. Initially the plebeians and the patricians were united in one cause
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to moving and positioning individuals as it creates a responsibility on the employer and the employees when moving individuals. The manual handling operations and regulations 1992 create duties on employer‚ self-employed people and employees. They ensure that employees avoid manual handling when they are able to do so. If it is necessary to use manual handling then employers must assess the risks related to the task‚ the working environment‚ the load and the ability of the carer. The health and safety
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COMPLAINT HANDLING Complaints 1. What causes people to complain? Why they don’t complain? Why do complaints occur? Complaints occur due to: - ← Delay ← Bad product ← Bad service ← Wrong/Incomplete Information ← A promise that is not kept 2. Why complaints need to be handled? ← Increase brand loyalty ← Improve on quality ← To gain an edge over the competitor ← To retain customers ← To stop unsatisfied customer from spreading bad word of mouth ← To strengthen the buyer-seller
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Carers should also be aware of non-verbal signs of pain and discomfort as the person may not be able to communicate their pain verbally. 2.1 the health and saftey at work act affects working practices of moving and handling because it sets out agreed ways of working and approved manual handling techniques and lifts. It states that the employee has a duty of care to look after their own and others safety at work ‚ saftey factors need to be considered when using equipment such as hoist or stand aid and
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Unit 4222-232 1.1 Outline the anatomy and physiology of the human body in relation to the importance of correct moving and positioning of individuals. The anatomy which is the physical structure of the body and the physiology which is the normal functions of the body help us to move our limbs. Muscles work like leavers and this allow the bones at a joint to work like hinges. When moving someone it is important to remember that the muscles can only move the joint as far as the bone will
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be assisted to move‚ but not lifted. When moving and positioning individuals there might be stress on the spine from: ▶ twisting ▶ stooping ▶ Repetitive movement ▶ handling an unpredictable individual ▶ transferring an individual over a long distance. Different muscles work in coordination on the spine when moving and handling activities are being carried out. In health and social care settings‚ practitioners often lean forward to move or position an individual‚ thereby affecting the muscles
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good practice in handling information in health and social care settings Outcome 1 Understand requirements for handling information in health and social care settings identify legislation and codes of practice that relate to handling information in health and social care • data protection act 1998 • freedom of information act 2000 • human rights act 1998 • Caldicott Principles Summarise the main points of legal requirements and codes of practice for handling information in health
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QUESTION- ( 1.1 ) Identify legislations and codes of practice that relate to handling information in health and social care ANSWER In order to answer the question above I am going to explain the meaning of Legislations: Definition of the word Legislations. Noun 1) An officially elected or otherwise selected body of people vested with the responsibility and power to make laws for a political unit‚ such as a state or nation 2) The process of making or enacting laws: it will require legislation
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Factsheet Complaints handling November 2007 Need more information? Call Consumer Affairs Victoria on 1300 55 81 81. Quick tip Successful businesses work hard to keep their customers satisfied. Although prevention is better than cure‚ it is almost inevitable that at some stage you will receive a customer complaint. Don’t presume a customer complaint is a negative experience because‚ if handled well‚ it can be a valuable learning tool. An effective complaints handling system needs someone
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