DIAGNOSES presents analyses of the management case by academicians and practitioners Infosys Technologies Ltd.: Growing Share of a Customer’s Business James A Narus and D V R Seshadri Case Analysis I Janaki Anant Principal Solution Architect i-flex solutions Ltd e-mail: janaki.anant@iflexsolutions.com T The April-June‚ 32(2)‚ 2007 issue of Vikalpa had published a Management Case titled “Infosys Technologies Ltd.: Growing Share of a Customer’s Business‚” by James A Narus and DVR
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Culture and Organisation (HR0372) Table of Contents Page No 1. Introduction……………………………………………2 2. Identification of central issue……………................3 3. Outline of theoretical framework……………………4 4. Analysis 5.1 Artifacts…………………………………………..5 5.2 Espoused values and beliefs…………………..6 5.3 Basic underlying assumptions…………………8 5. Conclusion…………………………………………….9 6. Recommendations……………………………………9 7. References………………………………………
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and from $5 million in revenue to $754 million as well as being ranked No. 1 in the Business Today Best Employer survey‚ Infosys Group felt a rude shock in 2003 when it fell off of the Best Employer List completely. Because of this disaster‚ the leadership of the company held a meeting in November of 2003 to set a new and aggressive milestone for the company: to ensure that Infosys Group was on the Top Ten lists of both Best Performing Companies as well as Best Employers by 2007. While leadership set
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INTRODUCTION DEFINITION Organizational culture is the collective behavior of people that are part of an organization‚ it is also formed by the organization values‚ visions‚ norms‚ working language‚ systems‚ and symbols‚ it includes beliefs and habits It’s also the pattern of such collective behaviors and assumptions that are taught to new organizational members as a way of perceiving‚ and even thinking and feeling. Organizational culture affects the way people and groups interact with each other
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several researchers and authors analysis a close link has been made between organisational culture and corporate performance. Some of the research studies have established a very close link between the two and concluded that it does exist (Denison 1990; Gordon & DiTomaso 1992; Kotter & Heskett; Petty et al. 1995; Wilderom & Vanden Berg.) Variety of definitions have been used to define “Organisation Culture” In simple words it maybe well defined as the customs‚ behaviours and artifacts that the members
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one team FORDS GOAL • An exciting viable ford delivering profitable growth for all employers and shareholders • Ford plan expands on the company’s four point business strategy for achieving success globally. ORAGNISATION STRUCTURE Fords organisation structure is hierarchical‚ Ford employment Fords job description depends what kind of personality experience and education are needed. The mental and physical tasks involved namely planning managing‚ How will the job done ‚the methods and
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Organizational Culture as Steve Jobs’ Leadership Prop So often when we think of a company’s strategy‚ organizational culture is the missing puzzle piece. Instead‚ attention is focused on customers‚ competitors‚ and financial resources. The neglect of organizational culture is unfortunate since leaders are responsible for so many other demands‚ but an understanding of the organization’s culture and its potential for enabling a positive deviant strategy is important. Organizational culture is the
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Introduction An organizational culture is established by corporate firm to comprehend with the nature of the workplace. Organizational culture does not have an explicit definition although there have been academic researchers attempting to develop a deep understanding of the literature of managing culture. Organizational culture can be evolved from set of rules laid down from the founder of the organization and further developed to match the changes which are generated from the passage of time
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INFOSYS LIMITED Balance Sheet as at EQUITY AND LIABILITIES SHAREHOLDERS’ FUNDS Share capital Reserves and surplus 2.1 2.2 287 33‚015 33‚302 NON-CURRENT LIABILITIES Deferred tax liabilities (net) Other long-term liabilities 287 29‚470 29‚757 Note September 30‚ 2012 in ` crore March 31‚ 2012 2.3 2.4 42 19 61 21 21 CURRENT LIABILITIES Trade payables Other current liabilities Short-term provisions 2.5 2.6 2.7 27 2‚788 2‚891 5‚706 39‚069 ASSETS NON-CURRENT ASSETS Fixed assets Tangible assets
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History of Infosys Established in 1981‚ Infosys is a NYSE listed global consulting and IT services company with more than 155‚000 employees. From a capital of US$ 250‚ we have grown to become a US$ 7.231 billion (LTM Q3 FY13 revenues) company with a market capitalization of approximately US$ 24 billion. In our journey of over 30 years‚ we have catalyzed some of the major changes that have led to India’s emergence as the global destination for software services talent. We pioneered the Global Delivery
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