Outsource Linen and Laundry Service Edward McCauley B.S.‚ M.B.A. CEO‚ United Hospital Services 2009 ASHES Annual Conference September 20-24‚ 2009 Reno‚ NV Topics to Cover • • • • • • • • • • Different Types of Healthcare Laundries Management Structure of Laundries Keep OPL vs. Outsource Computation Pound vs. Piece Pricing Causes of Linen Losses Products and Services Offered Linen Service Contract Language Linen Service Installation Evaluation of Linen Service Summary and
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Outsourcing of Hospital Services Every business has to determine whether they should perform a service themselves in-house or outsource that particular service to an outside vendor. Facility services and managements are just two of the services that can be performed either in-house or outsourced to a vendor. The following graph shows the relationship between company size and potential need for outsourcing. As a company reaches 1‚000-10‚000 employees‚ the potential need for outsourcing drops
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Analysis of an AA Recovery Story: IT MIGHT HAVE BEEN WORSE. “Nothing truly valuable arises from ambition or from a mere sense of duty; it stems rather from love and devotion towards men.” (Albert Einstein) THEMES Social Influence: High parental expectations: were put on him: “the ambition to succeed was instilled in me.” Having idealised his family (a “fine” one)‚ he followed what they told and showed him‚ and from early age‚ worked in all his spare time‚ after school and during vacations
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Laundry It is a place where the washing & finishing of clothes & other washable articles are carried out. There are two types of laundry. Off premises /Contracted laundries 1. Caters to hotels on contract basis 2. No heavy investment 3.Quality may not be maintained as per the brand standard of the hotel 4.Timings are fixed for delivering the laundered linen 5.A good amount of par stock has to be kept for emergency purpose. On Premises/ In house laundry 1. it is present in the hotel
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Savoie’s words spoke of determination‚ call to action and giving back to others when you have received so much in return‚ and the difference a person’s actions could make if they would only try. In keeping with his words‚ I believe in living as a global citizen‚ aware of and engaged in both the local and national communities around me. I strive to empower others‚ and I strongly feel that having join AmeriCorps service program has allowed me to be more effective in my support to the communities around
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Student Name: ______________________________________ ID:______________________ 1-Learning Outcomes being assessed: Demonstrate an understanding about concepts of operations management and functions in manufacturing and services firms Appraise a business situation in terms of the operations objectives appropriate to the customers’ requirements and the competitive strategy of the firm 2-Handing in format instructions Sign this page and put it as a cover for your assignment Late submissions
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CHARACTERISTICS OF SERVICES IN HOSPITALS Healthcare industry is a wide and intensive form of services which are related to wellbeing of human beings. Health care is the social sector and it is provided at State level with the help of Central Government. Health care industry covers hospitals‚ health insurances‚ medical software‚ health equipments and pharmacy in it. Right from the time of Ramayana and Mahabharata‚ health care was there but with time‚ Health care sector has changed substantially
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Service Blueprint Service blueprinting is defined as a tool for simultaneously depicting the service process‚ the points of customer contact‚ and the evidence of the service from the customer’s point of view. The proposed blueprint allows for a quantitative description of critical service elements‚ such as time‚ logical sequences of actions and processes‚ also specifying both actions/events that happen in the time and place of the interaction (front office) and actions/events that are out of the
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What have been the most important findings in SLA research on instructed/classroom second language learning in recent years? What have been their main influences on ELT? With the growth of our global village and with our seemingly permanent state of interconnectedness the need for a worldwide common tongue is paramount for many people; more often than not that common tongue is English. People have sought to learn such lingua franca for millennia‚ yet the study of how people acquire this ’second
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the pros and cons of in house and outsourcing laundry No matter how large a hotel is there are times when it is faced by a decision of whether to outsource or do in house laundry. Historically conventional wisdom among same administrators was that operating an on premise laundry was more economical but however this notion has been challenged in the recent years with same hotels opting for outsourced laundering as it is more economic In-house laundry helps to increase the capital investment of the
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