Cornell Hospitality Quarterly http://cqx.sagepub.com/ Hotel Guests ’ Responses to Service Recovery: How Loyalty Influences Guest Behavior Pablo Zoghbi-Manrique-de-Lara‚ Miguel A. Suárez-Acosta and Teresa Aguiar-Quintana Cornell Hospitality Quarterly published online 28 November 2013 DOI: 10.1177/1938965513513348 The online version of this article can be found at: http://cqx.sagepub.com/content/early/2013/11/27/1938965513513348 A more recent version of this article was published on - Mar
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* Berjaya Makati hotel * 7835 Makati Avenue Corner Eduque StreetMakati City‚ Philippines 1209 * Tel : + (632) 750 7500Fax : + (632) 750 6783 * To discover most of Manila with ease‚ guests can use Berjaya Makati Hotel as their home base. The hotel has 167 guestrooms‚ each equipped with industry-standard amenities for guests’ comfort. Guestroom appointments consist of room safe‚ data port‚ mini bar‚ daily newspaper‚ non-smoking rooms and voicemail system. This Manila hotel has everything you
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Assumptions made: 1. In the case we were given 4 positions‚ we took into consideration the Total Cost to Company (TCC) for each position to decide upon the hierarchy in organization XYZ. The hierarchy is shown in the descending order below: Job Positions | Total Cost to Company | Head Finance | 3746 | General Manager- Finance | 2251 | Senior Manager Finance & Accounts | 1063 | Manager Finance & Accounts | 0526 | 2. We assumed that the post of the Senior Manager Finance
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travel agencies Global Premium Hotels Ltd (Economy to Mid-Tier Hotels A.K.A Budget Hotels) Threats Faced by Global Premium Hotels Ltd Demographic Segments Sociocultural Political/Legal Technological Economic Porter’s Five Force Model of Industry Competition Threat of New Entrants The threat of new entrants into the hotel industry is generally low‚ due to high barriers to entry. However‚ comparing budget and boutique hotels‚ the threat of new entrants is significantly
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Measuring haemodynamic variables using different techniques and examining the effects of diving reflex‚ isometric muscle contraction and psychological stress on these variables. Introduction Haemodynamics is the study of factors that determine the movement of blood (Widmaier et al‚ 2011). The main haemodynamic factors are heart rate and blood pressure. Heart rate is defined as the number of times the heart contracts per minute. Normal resting heart rate in adults ranges between 60 – 100 beats
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Types of Variables Binary variable Obsevations (i.e.‚ dependent variables) that occur in one of two possible states‚ often labelled zero and one. E.g.‚ “improved/not improved” and “completed task/failed to complete task.” Categorical Variable Usually an independent or predictor variable that contains values indicating membership in one of several possible categories. E.g.‚ gender (male or female)‚ marital status (married‚ single‚ divorced‚ widowed). The categories are often assigned numerical
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1. In the excel worksheet‚ we combined the 12% non-callable bond maturing in May 05 and the zero coupon STRIPS with the same maturity to get a synthetic bond with semiannual interest payments of $4.125 per $100 par value. The ask and bid prices of the synthetic bond are calculated to be $98.78 and $98.53. Alternatively‚ we combined the non-callable bond maturing in 2000 and the STRIPS 00 to get a synthetic bond to match the callable bond if it was called at the first possible date. The ask and
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Global Variables This writing assignment will focus on global variables. A global variable is a variable every module in a program can see‚ meaning that the entire program is its scope (Gaddis‚ 2010). There are both advantages and disadvantages to using global variables and it is my intention to explore some of them here‚ starting with the disadvantages. There seems to be a lot to be said about the disadvantages of using global variables. First and foremost the scope itself can be a disadvantage
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Group Assignment (Groups of five) a) Come up with a research topic b) From the topic indicate the following 1) The dependent variable 2) The independent variable 3) The extraneous variable 4) The Moderating variable 5) The Intervening Variable Research Topic Impact of a tattoo on a helping request‚ Strohmetz‚ D. B.‚ & Moore‚ M. P. (2003‚ March) A psychologist wondered how people would respond to people with tattoos‚ so he studied
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Two Variable Inequality Katherine Courtney MAT221 Phil Le August 25‚ 2013 Inequalities are equations that can be used to determine not just what something could equal but what something cannot equal. It tells us what the relative size is of two values and if they are big or small‚ too much or not enough. Inequalities could make it easier to determine how much someone might need of something in order to make a certain amount of something‚ while also determining
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