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    The strategic value of QC process in the mortgage industry THE STRATEGIC VALUE OF THE QUALITY CONTROL PROCESS IN THE MORTGAGE INDUSTRY (2003) The mortgage industry has originated record loan volumes month after month for the last three years. The sub-prime segment in particular has greatly benefited from the boom in the housing market buoyed by interest rates that have approached historical lows. However a second condition is critical to explaining the dramatic expansion of the sub-prime segment:

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    HW #3 Managerial Quality Control Fall 2014 page 140‚ review question 5 Deming’s 14 points summarized and related to the 4 components of Profound Knowledge as followed: 1. Create a vision and demonstrate commitment- Organizations must create and define their values‚ mission‚ and vision. This System allows them to have a long-term direction for its employees and management. Having a long-term view on serving customers and employees consist on investments in innovation‚ training‚ and research. A company

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    Sigma’s problem solving methodology DMAIC has been one of several techniques used to improve quality. In a manufacturing company‚ it is an effective mechanism to be able to delight customers and thus effectively compete in the market. DMAIC has a better way to improve work process by eliminating the defects rate in the final product. It is consists of five phases: define‚ measure‚ analysis‚ improvement and control. In this paper‚ the researchers are going to evaluate a company’s process in order to perform

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    7 QUALITY CONTROL TOOLS

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    1. Control Chart A control chart is a statistical tool that shows whether sampled products or processes are meeting their intended specifications and‚ if not‚ the degree by which they vary from those specifications. It can help determine if defects are occurring randomly or systematically. 2. Check sheet A check sheet is a structured‚ prepared form used for collecting and analyzing data. It can be used when collecting data on the frequency or patterns of events‚ problems‚ defects‚ defect location

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    While Implementing Quality Management System For A Sustainable Development Of Organizations. Economic Journal‚ 90-98. 2. Lakshman‚ C. (2006). A Theory of Leadership For Quality: Lessons From TQM for Leadership Theory. Total Quality Management‚ 41-60. 3. Peter Hoonakker‚ P. C. (2010). Barrirers And Benefit Of Quality Management In The Construction Industry: An Empirical Study. Total Quality Management‚ 953-969. INTRODUCTION Many experts believe that the key to successful quality management begins

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    concerns. The products are used by various consumers and it is our job to ensure we are providing the highest quality of products to our consumers. Keep in mind‚ providing the highest quality to our consumers ensures that we will have a positive reputation and receive repeat business as well as possible referrals for our products by word of mouth. There are three types of costs when quality consideration is made; Prevention costs‚ Appraisal/Inspection costs‚ and Internal/External costs. Prevention

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    Contents 1. Introduction 1 1.1. Quality and Total Quality Management 1 2. Company Background 2 2.1. JEEVES PLC 2 2.2. Company product 4 2.3. Production Process 4 2.4. Factory Layout 6 3. Problems and Root Cause Definition 7 3.1. Problems in the Production Process 7 3.1.1. Precision Jointing 7 3.1.2. Adhesive Applicators & Component Sub-assembly 10 3.2. Employee Problems 12 3.3. Complains and Warranty Claims 13 3.4. Quality Cost & Productivity Effort 15

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    Quality Circle

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    Quality Circles Quality Circles (QC) or Quality Control Circles (QCC) : History * Pioneered by Japanese. * Japanese nomenclature: Quality Control Circles (QCC)‚ generally now known as Quality Circles (QC) or some call it as Small Group Activity (SGA). * 1962: First QC Circle was registered with QC Circle Head Quarters in Japan. * 1974: Lockheed Company‚ USA started Quality Circle movement. * 1977: International Association of Quality Circles (IACC) was formed in USA.

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    Honda Quality

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    Quality Initiatives Aiming for 120% product quality “We have to aim for 120% product quality. If 99% of the products we make are perfect‚ that would seem like a pretty good record. However‚ the customers who become the owners of the remaining 1% will surely consider their products 100% defective. It is unacceptable that even one customer in a thousand–even one customer in ten thousand–should receive a defective product. That’s why we have to aim for 120%.” When founder Soichiro Honda said this

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    QUALITY MANAGEMENT

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    PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs

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