[Task 1]{M1} I am going to explain how different customers’ needs and expectations can differ. The supermarket industry provides a good example of the way in which different groups of customers will have different expectations and needs. Some customers just want to buy standard products at the lowest possible prices. They will therefore shop from supermarkets that offer the lowest prices and provide a reasonable range of products. In contrast‚ some customers are looking for variety and quality
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people and keeping them dependent while we focus on those who have better education. And while we ignore the poorly educated‚ a seasoned adult-education NGO‚ Project Literacy‚ is retrenching skilled staff: as reported last month‚ this is because grants from the National Skills Fund have been suspended while government completes the formalities surrounding its new skills qualifcations. Adult basic education (ABE) can make dreams possible for thousands of adult South Africans who struggle daily for food
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Susan Zykorie November 18‚ 2014 Conflicting Expectations: Where Pay and Performance Collide UpTech Support‚ a medium sized company based in Silicon Valley‚ California‚ operated in the intensely competitive computer industry with its’ main area of focus in the development of software support systems. Throughout the Internet Bubble bust‚ they were able to survive through their focus on key competencies and building relationships with key clients. Due to this they are now a successful company with
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Conflicting expectations: Where pay and performance collide UpTech Support is a medium-sized US company‚ based in Silicon Valley‚ California‚ operating in the intensely competitive computer industry: Its main area is the development of software support systems. It had survived the so-called ’Internet bubble burst’‚ its management believed‚ because the company had resisted the temptation to move from its area of core competence. Instead‚ UpTech Support concentrated on building up relationships
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head: An Ethical Dilemma: Affirmative Action‚ Do We Still Need It? An Ethical Dilemma: Affirmative Action‚ Do We Still Need It? Abstract This paper discusses the importance of affirmative action in today’s society and the ethical role it plays when Employers and Universities are considering entry to their respected places of establishment. The paper will conclude with what America will face in the future in terms of affirmative action. An Ethical Dilemma: Affirmative Action‚ Do We Still
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Death‚ dying and other ethical dilemmas Anand Chatoorgoon University of Phoenix Death‚ dying and other ethical dilemmas are issues that all Intensive Care Units (ICUs) throughout the world have to face and address. In the Current Opinion in Critical Care‚ Vol 16‚ No 6‚ December 2010‚ p. 640‚ Dixon-Woods and Bosk‚ writing on the topic of “Death‚ dying and other ethical dilemmas” under the journal’s section of ‘Ethical‚ legal and organizational issues in the ICU’‚ have stated that “Recent
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Ethical Dilemma (Author’s name) (Institutional Affiliation) Abstract This research paper seeks to resolve a particular case of an ethical dilemma. This has been necessitated by the fact that ethical dilemmas are a recurrent part of life. Moreover‚ ethical dilemmas have become a key point of argument in the field of ethics and interestingly‚ philosophy as well (Garsten & Hernes‚ 2009). As an inividual‚ I find myself facing moral dilemma situation quite frequently which makes the exploration
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The case study presents a moral dilemma based on potential harm to innocent people. By using Kohlberg’s moral development model and by examining major ethical systems‚ namely deontology and utilitarianism‚ a clear understanding of the factors influencing this type of decision-making can be gained. Specifically‚ utilitarianism‚ Kant’s categorical imperative and the doctrine of double effect address the decision from differing viewpoints‚ providing the decision maker with compelling evidence to support
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Ethics defined is “How people try to live their lives according to a standard of ‘right’ or ‘wrong’ behaviour” (Ghillyer‚ 2010‚ p.6)‚ and Shaw‚ Barry‚ and Sansbury (2009‚ p.6) states the question “How are we to relate to each other in order to ensure that our individual and collective well-being is enhance?”. Ethics is crucial not only in personal and business but within our society and community‚ the business world is competitively brutal and without a set of ethics to follow it could be disastrous
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principles or standards of conduct‚ which are followed by their members (Davis‚ Fowler‚ & Aroskar‚ 1997). Ethics is concerned with what is right‚ and what is wrong‚ good or bad‚ fair or unfair‚ responsible or irresponsible‚ it relates to what we ought to do in terms of rights‚ obligations‚ and benefits to society‚ fairness‚ or specific virtues. It is not just about what the case is or what is most acceptable or convenient (Preston‚ 1996). In the case study The Typo‚ writer is placed in a head of marketing
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