• Interoersonal Relationship
    was important enough to share it with them. Defensive listening is when people take innocent comments as personal attacks. It's probable that defensive listeners suffer from unstable self-images and avoid facing this by projecting their own insecurities onto others. Defense arousal prevents the...
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  • psycology
    distance, uncertainty avoidance, achievement vs nurturing Nonverbal communication: (Chronemics, paralanguage, kinesics, etc.) Hearing vs Listening Noise(physical and mental) Psuedolistening Insulated listening Constructive criticism and evaluation Defensive listening Counterfeit questions...
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  • Are You a Good Communicator
    . For good communication, you need both good speaking and effective listening skill”. For example “effective listening strategies involve putting in place a number of practice’s to start an effort to block out distractions and focusing on what the speaker is saying. Also effective listening...
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  • Barriers to Effective Communication
    communication may be impaired, instead of listening to what is being said by the other person, the defensive person is preparing to justify their thinking or actions. It is crucial in the business environment to communicate clearly. When receiving feedback the individual needs to remain calm and think...
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  • Communication Process
    communication is a sender sending a message through a channel then a receiver translating the message and providing feedback that the message was understood. Communication happens in three ways: intentional and unintentional communication, verbal and nonverbal communication, and defensive and supportive...
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  • Interpersonal Relations
    respond to that. -Filling in The Gap: they make up stories or inferstory is complete when it isn’t. -Insulted Listening: avoiding the topic, avoid/ don’t acknowledge. -Defensive Listening: viewing innocent comments as personal attacks or hostile criticisms. -Example: Jeannie, I think you could...
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  • Miss
    . Constructive feedback will lead to effective communication between the superior and subordinate. HOW TO AVOID OR OVERCOME THEM Not listening or Being defensive The person who wants to tell you something will not get through to you if you're thinking about something else while she's talking. Instead of...
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  • Practical Book Review -Why Don't We Listen Better
    Practical Book Review Liberty University Hearing and listening are two different things. Most of us have the ability to hear; but how many of us actually comprehend what is being said? Listening is a very complicated skill that many...
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  • Communication
    same method applies. For example, skillful interpersonal communication involves basic conversational language skills including listening and speaking abilities, a basic understanding of how personalities and cultures effect communication, an understanding of your own personality, culture, and...
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  • The Family Store Case Study
    discuss the present barriers to effective communication, non-defensive feedback from employee and customer surveys to senior executives, examples of supportive communication, and a communication strategy for communicating survey results to the remainder of the company. 1. What barriers to...
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  • Listening and Feedback
    . Having good listening habits I want to be able to see how facts illustrate principle, how examples illustrate ideas and how evidence supports the argument. Ask question to help clarify concepts, focus on the content of what a person says, not the delivery and listen to the main points and that will...
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  • Why Don't We Listen Better? Book Review
    something under the surface. I would like to serve as a good example to my husband, family and friends and to gain their trust. The listening without technique it the skill I plan to immediately incorporate to improve my relational style. With the exception of my best friend, I listen to form a...
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  • Faulty Listening Habits
    pretend we are listening We act the part, nod when appropriate, say “ ah” when appropriate, but our minds are elsewhere! Example: Waldo is watching TV. His dad comes in to tell him he is going to bed. Waldo says, OK.” Dad then says,” Put out the cat before you go to bed.” Waldo nods his head...
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  • Communication
    becomes increasingly destructive. Defensive behavior, in short, engenders defensive listening, and this in turn produces postural, facial and verbal cues which raise the defense level of the original communicator. Defense arousal prevents the listener from concentrating upon the message. Not only do...
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  • Social Communication
    than physical. It seems that her appearance gives her greater self confidence, but she also has a sense of time wasted by not expressing her true feelings. She is also viewed differently by the other resort guests. Elements in the listening process Defensive listening- defensive...
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  • Mean Girls Case Study
    as critical listening, pseudolistening, selective listening, selfish listening, and defensive listening. Critical listening is when you analyze the messages you receive from another. Pseudolistening is when the speaker acts like they are focused on what the speaker is saying, but in actuality they...
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  • Communication
    listening to what Sandra had to say. A perfect example is below a extract from the case study Sandra: “people prefer to chat face to face rather than…” Tom: “I couldn’t agree more!” said Tom, breaking in “By the way, call me Tom. This is a monopolizing tactic by interrupting the conversation...
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  • Interpersonal Communication
    For the better part of every day people are communicating. Whether it is talking to a work colleague, listening to something others have to say or the intimate looks passed between couples. It all has meaning. There are so many ways of communicating, especially nowadays with the advent of...
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  • Good Will Hunting Reflection
    . Other significant themes in the film are poor listening habits. Defensive listening, the practice of perceiving remarks made by another as a personal attack, is a natural communicative interaction that Will has acquired throughout his childhood. In the film, Will is not psychologically stable...
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  • Paoer
    listen carefully, but only because they are collecting information to attack what you have to say. [A] Pseudo [B] Selective [C] Defensive [D] Ambush Select the best answer. 22. __________ makes careful listening to everything we hear impossible. [A] Message overload [B...
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