MAINTAINING ADMINISTRATIVE SERVICES LEARNING OUTCOMES 1. Understand how to order products and services 2. Understand how to keep waste to a minimum in a business environment 3. Understand the purpose of delivering effective customer service 4. Know how to take minutes 5. Understand how to organise meetings 6. Understand how to organise events 7. Understand how to manage diary systems Questions Explain what procedures you use to order products and services for your organisation
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[Delete unnecessary words here] Student full name I Gde Wiradhitya Samuhata Student ID number U3080119 Class‚ Module‚ Year PPP Indigo‚ Module 5‚ 2013 Name of teacher Graham MacKinnell Assignment title Evaluate the benefits for a company of practicing Corporate Social Responsibility Word Count 1‚400 words Due date 26 June 2013 You must keep a photocopy or electronic copy of your assignment Student declaration I certify that the attached is my own work. Material
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right communication‚ with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and loyalty The main objective of communicating is to send a message the most effective way as possible and to make sure it is received the way it was intended to. In communication‚ there are many barriers to overcome: a good standardised communication within
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Communication in customer service: First‚ we are going to start which an activity‚ which is Chinese Whisper. In which one person whispers a message to another‚ which is passed through a line of people until the last player announces the message to the entire group. Aims and objectives: 1. To give the opportunity to look at different communication methods 2. To allow to identify the different types of communication under each method: Verbal Non-verbal Written 3. To know how and when to effectively
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DEBATE—Is Service Marketing Different From Product Marketing? MARKETING DEBATE—Is Service Marketing Different From Product Marketing? Marketing is the process of communicating the value of a product or service to customers. In addition‚ marketing might sometimes be interpreted as the ability of selling products and services. As the term "Marketing" may replace "Advertising" it is the overall strategy and function of promoting a product or service to the customer. Many services marketers strongly
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Godrej Consumer products communication strategy Corporate Communication in terms of Corporate identity ‚image and reputation 2500 words Part of the Godrej Group‚ Godrej Consumer Products Ltd. (GCPL) represents the same values of trust‚ integrity and quality as exhibited by the Godrej Group. Says A. Mahendran‚ MD‚ GCPL‚ “Godrej is one of the few over century-old brands‚ which provide a sustained genuine consumer offering. Home to a legacy which is continuously learning and relishing being young
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in this type of virtual communication. Needless to say‚ social networking sites have drastically altered people’s means of communication especially among youth. Socializing becomes colossal because of the tools that help people to mingle and communicate with others such as instant messaging‚ e-mail and comment posting in particular to online social networking. This trend is growing. Nowadays‚ people‚ especially teenagers are highly interested in this kind of communication either as a form of socialization
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Types of Products/Services Housing loan is one of the main products offered by banks‚ with housing loan in place with its customers; banks can then have the break of building a cluster of products around it. This will in turn develop the retention tie with the customers. Other than housing loan‚ other types of home loan financing that banks offers include bridging loan and renovation loan. These loans are commonly presented to the lenders in a package‚ provided the lenders are eligible for the
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Recommending a Marketing Mix for a Product or Service Executive Summary This report mainly talked about a product-Pepsi. In this report‚ the purpose was compared and contrasted which 4Ps is better to the Pepsi and wanted more people to buy it. The thesis was compare and contrasts the Pepsi with the competitor - Coca Cola. So the report needed find some information and interview some people. The key finding was that SWOT and 4Ps is very important to the product. And the key conclusion and recommendation
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A fiasco of corporate renaming and communications: An empirical evidence Somboon Kulvisaechana Thammasat Business School Faculty of Commerce and Accountancy‚ Thammasat University 2 Prachan Road‚ Bangkok 10200 Thailand Tel. 662-225-2107 E-mail: cambridge@cantab.net A fiasco of corporate renaming and communications: An empirical evidence ABSTRACT This paper examines the dynamic interplay between image and identity being communicated in a major UK distribution company‚ and focuses on the
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