Customer perception on service quality in retail banking in Middle East: the case of Qatar Mohammed Hossain and Shirley Leo Department of Accounting and Information Systems‚ College of Business and Economics‚ Qatar University‚ Doha‚ Qatar Abstract Purpose – The purpose of this paper is to evaluate the service quality in retail banking in the Middle East in general‚ and Qatar in particular‚ based on different levels of customers’ perception regarding service quality. Design/methodology/approach
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PUBLIC LIMITED COMPANIES 1.Tata sons Bombay House 24‚ Homi Mody Street Mumbai 400 001 India 2.Reliance 3rd Floor‚ Maker Chambers IV‚‚222‚ Nariman Point Mumbai Maharashtra 400021 3.ITC VIRGINIA HOUSE 37 J.L.NEHRU ROAD‚ KOLKATA 700 071 4.Infosys No. 44‚ Hosur Road‚ Electronics City‚ Bangalore Karnataka 560100 5.ONGC Jeevan Bharti Building‚ Tower II‚‚124‚ Indira Chowk New Delhi Delhi 110001 6.NTPC NTPC Bhawan‚ SCOPE Complex‚‚7‚ Institutional
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professionals on a daily basis. These medical events range in severity from a simple cut or sprain to a major surgery and everything in between. Although many people view medical facilities as safe and free of risk‚ that is not the case. The quality of healthcare that the average patient receives is usually exactly what they were expecting and to the best of the physicians ability. However‚ there are times when errors or mistakes are made that result in serious complications. Unfortunately‚ many people
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INTRODUCTION TO PUBLIC SECTOR ACCOUNTING Public Sector Accounting is related to government and different from private sector accounting. Accounting and financial reporting for public sector are based on distinctive concepts‚ standards‚ and procedure designed to accommodate their environment. This also based on the needs of their accounting information users. Derbyshire (1987) defined a public sector as a device for regulating human activities so that men and women can live together in reasonable
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The efficacy of prayer A LONG ESSAY PRESENTED TO THE DEPARTMENT OF POST GRADUATE STUDIES BY OGUNYEMI‚ OLUWAFEMI AYOTUNDE MATRIC NO: 60754 IN PARTIAL FULFILLMENT FOR THE AWARD OF POST GRADUATE DIPLOMA IN THEOLOGY AT THE REDEEMED CHRISTIAN BIBLE COLLEGE‚ REDEMPTION CAMP‚ OGUN STATE JUNE 2010 INTRODUCTION Prayer ... is not a soliloquy. It is a dialogue between man and God. Prayer is conversation with a real Person who actually hears what is prayed and does something about it. Prayer
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Parallels in Private and Public Sector Governance Anona Armstronga‚ Xinting Jiab and Vicky Totikidisc Centre for International Corporate Governance Research‚ Victoria University‚ PO Box 14428‚ Melbourne‚ VIC 8001‚ Australia a bc Private sector governance‚ i.e. governance in major listed companies‚ has caught much public attention in recent years due to the collapses of major corporations around the world. The result has been a plethora of standards for corporate governance in public and private companies
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Journal of Quality and Technology Management Volume VII‚ Issue I‚ June‚ 2011‚ Page 1 ‐ 22 COMPARISON OF SERVICE QUALITY BETWEEN PRIVATE AND PUBLIC HOSPITALS: EMPIRICAL EVIDENCES FROM PAKISTAN S. M. Irfan1‚ A. Ijaz2 1COMSATS Institute of Information Technology‚ Lahore – Pakistan 2Institute of Quality and Technology Management‚ University of Punjab‚ Lahore – Pakistan ABSTRACT Healthcare sector of a country needs special attentions from the government as quality of healthcare provides
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Running head: PUBLIC POLICING VERSUS PRIVATE SECURITY Public Policing versus Private Security Comparison Maria Perham University of Phoenix April 15‚ 2011 Public Policing Versus Private Security Comparison In the policing field are two paths for individuals to choose from public policing and private security. Both paths have many similarities and significant differences in each one’s roles and responsibilities. Private security and public policing both have similar histories
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Public Schools vs. Private Schools A good education is an essential part of a child’s development. Today‚ parents have a choice in their child’s education and can evaluate both public and private schools. Although both public and private schools provide education and opportunities for students‚ parents should evaluate the differences and choose the option that best suits their child and families’ needs. In this paper‚ I will compare and contrast five major areas that relate to public and private
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Throughout life we express ourselves through words. The way we present ourselves through speech says a lot about our character. The way one speaks to others can jeopardize the amount of respect and trust others have for them. From the way one pronounces a word to their posture can affect the way an audience interprets what is being said. Personally‚ I am not confident with my speaking skills at this point. I would like my audience to fully comprehend the concepts or facts that
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