realize that effective listening is hard work. Good listening encourages the speaker‚ promotes trust and respect‚ improves relationships‚ and makes resolution of problems more likely. Good listeners are prepared to listen‚ show interest‚ keep an open mind‚ listen critically‚ resist distractions‚ make notes‚ ask questions‚ and summarize what was being said. One of the most important people skill is effective listening. Listening is hard work; it is active not passive. Effective communication
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UNIT 4222-374 Promote active support OUTCOME 1 1. Compare the characteristics associated with active support and the hotel model in relation to an individual’s support. The hotel model is where support staff does things for people and they become observers in their own lives. Active support is a way of ensuring that people are able to engage and participate in their own support. Promote individuals independence making environments easy to maintain and comfortable for people. Support informed
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Slide 1 Group A group in the workplace usually comprises three or more people who recognize themselves as a distinct unit or department‚ but who actually work independently of each other to achieve their organizational goals. For example‚ a small business may have a client services group‚ but one person may focus on local clients‚ one person may focus on regional clients and a third person may assist those individuals. Also‚ groups tend to be permanent fixtures with ongoing goals or responsibilities
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Chapter 3 Solutions‚ 3rd day Exercise 3-13 (15 minutes) 1. | Actual manufacturing overhead costs | | $ 48‚000 | | Manufacturing overhead applied: 10‚000 MH × $5 per MH | | 50‚000 | | Overapplied overhead cost | | $ 2‚000 | | | | | 2. | Direct materials: | | | | Raw materials inventory‚ beginning | $ 8‚000 | | | Add: Purchases of raw materials | 32‚000 | | | Raw materials available for use | 40‚000 | | | Deduct: Raw materials inventory
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Case Study in Managerial accounting Case 1: Southwest Airlines Part A : General Information Company Name: Southwest Airlines Co. Company is traded on the New York Stock Exchange trade market (NYSE) with symbol LUV. Corporate Headquarters are located at the physical address: 2702 Love Field Drive‚ Dallas‚ Texas 75235. Corporate Web Site: http://www.southwest.com. Corporate Web Site for business travelers: http://www.swabiz.com/ Industry Classification Company operates in the Industrial
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Effective team A good manager is most important role in a group. Whether the manager can help a work group to function as an effective team is determining if the work will be successful. Following‚ the differences between group and team‚ what is called effective team‚ why groups sometimes fail and how to improve group and team effectiveness Many people use the word group and team interchangeably‚ but there are many differences between group and team. A number of leadership courses designed for
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6.0 Client Confidentiality Strictly Legal promote client confidentiality by acting in accordance with our privacy statement and policies and procedures‚ which support the Trust Account Supervisor’s compliance with chapters 8 and 11 of the Rules of Conduct and Client Care of the Lawyers and Conveyancers Act and the Privacy Act 1993. 6.1 Strictly Legal‚ and its staff‚ understands they will come in contact with confidential information as part of the trust accounting process. Strictly Legal are committed
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Economics and Managerial Economics Economics may be defined as a branch of knowledge dealing with allocation of scarce resources among competing ends. Managerial Economics may be defined as application of eco for problem solving at corporate level. Factors affecting Managerial decision Often only pure logic does not contribute to decision making Human Factor Human behavioral considerations often influences a manager into compromising or moderation a decision which would otherwise have made
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MANAGERIAL ECONOMICS MANAGERIAL ECONOMICS: A PROBLEM SOLVING APPROACH Individual Problems 15-4‚ 15-6 & 16-3 15-On page 170 and 171 in the textbook it is covered with great scenarios. Our questions states "Does the ability to move first give the employer an advantage?" not only is the best strategy achieved by eliminating the sub optimal strategy‚ but we also know that when you eliminate MANAGERIAL ECONOMICS one of the branches of the tree‚ or one of the options‚ you change the nature of the
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Julie Gibson 1/11/2013 Unit 304 Promote children and young people’s positive behaviour The role of a school is multi-faceted. It exists not only to educate‚ but to guide children’s development into well-adjusted‚ independent‚ and successful adults. In order to offer support and time to a class in its entirety‚ pupil behaviour needs to be managed effectively. Boundaries and rules need to be set for children and a consistent approach applied by all staff. Documented policies and procedures
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