Six Sigma Enabled Service Quality Assessment – An Engineering College Case Study Dr M Shanmugaraja Abstract - In an environment of global competitiveness‚ it is important that the products of engineering institutions are as competent as graduates of any other country‚ not only in their scholastic attainments‚ but also in terms of the value system and richness of their personality. To compete in the World scene‚ the quality and standard of engineering institutions is to be enhanced and sustained
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Review of Richard Florida: The Rise of the Creative Class Richard Florida‚ a professor from Carnegie Mellon University in Pittsburgh‚ intended to discuss the economic downturn that struck Pittsburgh and and the effort to rebuild the economy the took place there. In the beginning‚ he and every major economist thought that to build an economy people will need jobs‚ and to get jobs for the people they need companies‚ and to have a company a place has to offer perks; something that
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Introduction Almost everyone has heard or read about the successful drug retailer dm-drogerie markt GmbH & Co. KG (dm-drogerie) that opens more and more stores in Germany and abroad and that operates in highly competitive markets. The aim of the following case study is to present this ambitious company and show how it is performing against its key competitors. The case study starts with a short description of dm-drogerie’s corporate history including general facts about its business development
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Introduction Diabetes A group of metabolic disease characterized by elevated level of glucose in the blood resulting from defects in insulin secretion‚ insulin action or both. It is a chronic disease that occurs either when the pancreas does not produce enough insulin or when the body cannot effectively use the insulin. Basic pathology is Insulin
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Managerial Decision Making - Final Exam I pledge my honor that I have not violated the Honor Code during this examination. ________________________________________________________________________________________ You are concerned that your organization does not take enough risk. Using the principles covered in class‚ come up with a strategy for inducing more risk-taking. The strategy should not be something like: “increase the incentives for risk taking.” Instead‚ it should be inspired by psychology
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The CRISP-DM is developed and introduced by IBM SPSS Modeler. It helps to organize task streams‚ output‚ and annotations according to the phases of a usual data mining project. CRISP-DM IBM SPSS Modeler consists of six difference phases which are business understanding‚ data understanding‚ data preparation‚ modeling‚ evaluation and deployment as shown in Figure 1 in order to find the patterns and discovered the knowledge. The CRISP-DM model is flexible and can be customized easily. The key steps
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force in the economy of Florida to this day. Agriculture is an important part of Florida’s economy‚ and still is today because it was an important source of nourishment in the beginning years of civilization for Florida‚ created a basis for the economy of Florida‚ and has since evolved to suit the needs of the Florida people. To begin‚ White Brese stated in his book titled “Agriculture”
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Title: DM Drogerie Markt and CRM Company – brief description Dm drogerie markt owns and operates drug stores. The company was founded in 1976 and is based in Wels‚ Austria. It is one of the biggest drug stores in central and eastern Europe. Nowadays there are more than 2.500 stores in 11 countries around Europe. There are more than 369.000 employees all together. There are about 70 stores opened in Slovenia. Their offer encompasses: beauty‚ health‚ baby‚ photography and household products.
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Conditions A condition is a major term or the ’essence ’ of a contract which goes to the root of the contract. If a condition is breached the innocent party is entitled to repudiate (end) the contract and claim damages. Case example: Poussard v Spiers (1876) 1 QBD 410 Madame Poussard entered a contract to perform as an opera singer for three months. She became ill five days before the opening night and was not able to perform the first four nights. Spiers then replaced her with another opera
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restrictions enhances a sense of elitism and pride. To move up and take charge of a Trident submarine is an extraordinary feat in the Navy—fewer than half the officers qualified for such commands ever get them. When Michael Alfonso took charge of the USS Florida‚ the crew welcomed his arrival. They knew he was one of them—a career Navy man who joined up as a teenager and moved up through the ranks. Past shipmates remembered him as basically a loner‚ who could be brusque but generally pleasant enough. Neighbors
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