Candidate Name: Haney Noor Haree Unit Code: R/601/7639 Unit Title: Principles of Providing Administrative Services ___________________________________________________________________________ Understand how to make and receive calls When working in a business environment‚ anyone who deals with administration is most likely going to have to use office equipment‚ systems and procedures. These will range from telephones to photocopiers‚ computers to coffee making facilities for guests. Knowing
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1.Conference calls Conference calls make it possible to speak to multiple people simultaneously. This is extremely useful when the people required to be involved in the call are based all around the country. 2. Call back Call waiting is extremely
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1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Conference calls This makes it possible to speak to more than one person simultaneously. 2. Transfer Enables one to transfer a caller to another extension. 2. Prepare a brief report advising people on: • How to follow organisational procedures when making and receiving telephone calls When making phone calls
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• • EARTHQUAKE Loss of Human and animal lives Economic loss in terms of damages to crops and infrastructure Loss of livelihood Damage to housing and habitat Unsafe Buildings Kill People • • • • • Improper location Faulty design‚ use of poor quality materials Sub-standard construction practices Non-compliance to building codes Lack of awareness of: — Safe Construction practices — Disaster resistant practices FLOODS CYCLONES Disaster Resistant Construction Practices Introduction
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Homelessness A Social Problem in Our Society Frist the definition of a social problem‚ also called a social issue‚ is an undesirable condition that people believe should be corrected. Some examples of a social problem or issue is homelessness‚ teenage pregnancy‚ and welfare. These are just a few of the social problems we face in our society. However‚ the one I will be focusing on in my paper will be homelessness. Homelessness deprives individuals of the essentials that having a home would provide
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Homeless: a social issue One of the major problems that a community suffers from is homelessness‚ which It’s a condition of people who lack regular access to housing. According to the institute for the study of Homelessness and Poverty at Weingart Center‚ an estimated 254‚000 men‚ women and children experience homelessness in Los Angeles County during some part of the year and approximately 82‚000 people are homeless on any given night‚ and is caused by several factors such as mental illness‚ drug
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Homelessness and Social Change Crisis happens to everyone and depending on the severity; it has the potential to render individuals and families without the resources to overcome adversities‚ which can result in homelessness at any given time. The homeless population lives at the edge of poverty often losing connections with family‚ neighborhoods‚ and friends. They face a stigma inflicted by society‚ which often leads to them being isolated and/or rejected. This paper will examine the meaning
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problems in providing services to the customer In the process of providing services to the customer where many unethical practices occur‚ misrepresentation and over persuasion are the most common practice It also occur in 4 major areas a) While providing service to the customer b) How members of a business organization fulfil their duties and responsibilities c) How competitors treat each other d) Providing a price fair to the manufacturer‚ seller and buyer. Problems in providing services Production
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colonization began in 1450‚ the social and economic positions of women in the Americas were greatly altered. Spanish society held women in a higher respect than that of indigenous women in the Americas. These contrasting views meshed to form the novel status of women both socially and economically between 1450 and 1750 as European influence became more prominent in the New World. The status of women can be discerned by analyzing the various depictions of the social roles of women (documents 1‚ 2‚
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Lists of disasters The following are lists of disasters. List of disasters by cost Natural These lists are of disasters caused by forces of nature. List of floods List of tropical cyclones List of earthquakes List of environmental disasters List of fires List of forest fires ↑Jump back a section Accidents These are lists of disasters caused by accidental human action. List of accidents and disasters by death toll Transport List of road accidents List of rail accidents List of accidents and incidents
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