Dell Corporation Case Study I. Introduction Started by Michael Dell‚ Dell Computer Corporation is one of the world’s leading direct marketers of personal computer systems. Dell Computer Corporation designs‚ manufactures‚ markets‚ services‚ and supports a wide range of computer systems‚ including desktop personal computers‚ notebook computers‚ and network servers. In addition‚ it also markets peripheral computer hardware and software‚ as well as service and support programs. The success of Dell
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Case Analysis: Dell Introduction Present CEO and chairman of the board Michael Dell founded Dell in 1984‚ as a leading technology provider that designs‚ develops‚ manufactures‚ and supports PCs‚ software and peripherals‚ storage and servers‚ and associated services. With operations in four geographic areas and additional business centers and manufacturing sites in more than 20 locations around the world‚ Dell is able to reach more than 24‚000 retail locations worldwide. Dell’s ability to process
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Dell’s Working Capital We can see from the exhibit 4 that sales in 1996 was 52% higher than that in 1995. To support that growth‚ Dell needs to increase its operating assets. Total Assets (% of sales) 45.87% Loss:Short Term Investments (% of sales) (13.93%) Operating Assets (% of sales) 31.94% The increase in Dell’s operating assets should be the change in 1996’s forecasting operating assets and operating assets in 1995. So operating assets should be increased by $5‚296M*31.94% - $3‚475M*31
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Direct from Dell-Strategies that Revolutionized an Industry 1. a. In a span of 20 years‚ from 1984‚ Michael Dell became the leader of one of the most profitable and innovative organizations in the world. The meteoric rise of Dell Computers Corporation was largely a result of some innovative strategies and perspectives and reveals a new model for doing business in the information age. Discuss the major mistakes made during this period and the resulting lessons learnt by Dell. First mistake‚ though
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Dell‚ Inc. Case Study First: Problem Diagnosis: Over the years‚ Dell has devised very successful strategies to increase customer loyalty and reduce costs. However with the passage of time‚ the company has failed to have a proactive approach to capitalize the opportunities provided by the environment and sustained its competitive advantage. 1. Use of the direct selling approach: This approach has been the main competitive advantage of Dell over the years‚ which enabled the company to create strong
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1. What are the key challenges DELL should be concerned with as it enters the large scale server market? In the case‚ Dell Computers is currently seeking to enter the large scale server market. Companies such as Hewlett-Packard and IBM are two of the leaders in the large scale server market. These companies are offering various on-site field support options which range from a 24-hour turnaround to a 2-hour response time. IBM has experience within the large scale server market and has 135‚000
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Business Model Dell has managed to become remarkably successful in a short span of time by following a direct "business to customer" model. By selling computers directly to customers‚ they have been able to best understand their needs and provide effective solutions to meet those needs. Dell built PCs to order‚ so customers received only what they wanted. Dell ’s just-in-time inventory system allowed them to order only parts that customers demanded‚ thus keeping the minimal inventories and
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Introduction In 2001‚ Dell Computer became the world’s largest personal computer vendor‚ continuing to gain market share and post profits in an industry struggling with slumping sales and billions of dollars in losses. Dell sells 90% of its PCs directly to the final customer‚ largely bypassing there seller channel that accounts for most of the world’s PC sales. This direct customer relationship is the key to Dell’s business model‚ and provides distinct advantages over the indirect sales model. Dell’s
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The Effects of Employee Satisfaction on Company Financial Performance “People are our most valuable asset.” “Our employees come first.” “We’re only as strong as our people.” These declarative statements have been a staple of the American workplace for decades. Yet judging by their routine growth strategies‚ countless senior management teams seem to be in denial of just how accurate those statements are. While most organizations typically emphasize generating new business and cutting costs‚ a rapidly
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trying to predetermine based on market studies what customers want ‚ and then produces computers for stock‚ while Dell lets customers decide what components they want in their computer. Customers ordering via the telephone or ‚ increasingly ‚ via the Internet. In doing so‚ avoid Dell intermediaries becomes more cost carriers. Where competitors more trying to focus on creating services around the product ‚ thereby creating value for the customer ‚ trust Dell more on the customer already has the implementation
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