Consumer Herding Behaviours in the Hotel Industry Traditional Word-of-Mouth has been recognized as an effective marketing tool that has a significant impact on customer behaviour. Nowadays‚ the emergence of the Internet means consumers are now creating and spreading marketing information‚ easier than before internet existence. Providers and consumers have become highly connected with the Internet environment. The purpose of this study is to find out the way consumer make decisions are influenced
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Journal of Management and Marketing Research Consumers and credit cards: A review of the empirical literature Phylis M. Mansfield Penn State University – Erie Mary Beth Pinto Penn State University – Erie Cliff A. Robb University of Alabama ABSTRACT Research in the area of consumer credit card attitude and behavior has provided an abundance of literature in the business‚ psychology‚ and public policy fields. Beginning in the 1960s‚ the work revolved around descriptive characteristics and evolved
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Introduction There was a major change for Australian Consumer Law. Within this paper‚ the differences on the old and the new system will be discussed further. Australian Consumer Law is a single national law‚ which is‚ applies in all jurisdictions‚ to all business and to all industry sectors. The ACL also represents a new approach to considering consumer policy issues‚ with the Australian Government and the States and Territories working closely together to consider develop and implement changes
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Consumer Perception and Quality Assurance of Agro-Products in BangladeshFocus on Organic foods Specially Vegetables‚ Fruits and Crops *JANNATUL MAWA NUPUR. Abstract: A growing interest in quality (organic) foods specially vegetables‚ fruits and crops purchasing has prompted recently. Consumers’ preference for quality food taking is based on a general perception that organic foods have more desirable characteristics than conventionally-grown alternatives. Human health‚ food safety and environmental
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AND ACCOUNTABILITY: A STORY OF EXEMPTION CLAUSES IN CONSUMER CONTRACTS – A MYTH OR REALITY? Farhah Abdullah* & Assoc. Prof. Dr. Sakina Shaik Ahmad Yusoff** In the global economy‚ the current practice of modern massive large scale and widespread standardised form of contracts has led to a new dimension of consumer oppression. The inclusion of unfair terms in the form of exemption clauses in these contracts evinced the abuse of consumer rights and interests‚ thus calling for a review of corporate
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Introduction of Consumer Movement: The consumer is the center of all business activities. In modern days‚ it is said that the consumer is the king of the market. Business activities are carried out to satisfy‚ the wants of consumers. A commercial organization totally depends on the customer not only for its survival but also for its growth. At present customer is given top most importance and every attempt is made to satisfy the customer. But in reality‚ the position of the consumer is different
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Exploratory Study of Consumer Complaining Behaviour (CCB) in Saudi Arabia Saeed Badghaish‚ University of Western Sydney‚ badghaish98@hotmail.com *Richard Fletcher‚ University of Western Sydney‚ r.fletcher@uws.edu.au John Stanton‚ University of Western Sydney‚ j.stanton@uws.edu.au Key words: consumer; complaining behaviour; Saudi Arabia; Filipino; Saudi; differences Abstract This paper presents an exploratory study intended to obtain a better understanding of consumer complaint behaviour (CCB)
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CONSUMER AWARENESS GUIDELINES Be an Alert Consumer ! Also be a Responsible Consumer !! Issued by Government of Tamil Nadu Civil Supplies & Consumer Protection Department‚ Ezhilagam‚ Chennai-5. Phone: 044-28583222 / 28583422 Web: www.consumer.tn.gov.in E.mail: consumer@tn.nic.in A. WHO IS A CONSUMER? A ”consumer” is a person who buys any goods or hires any service for valuable consideration (including deferred payment). The term does not include a person who obtains goods or services for resale
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Consumer in Market All the people participate in the market either as consumer or seller or producer. Any person who buys a commodity or service for direct use or ownership. I‚ you‚ we all are consumers when we buy a product or service. But people who acquires goods or services for resale or use in production and manufacturing cannot be considered consumer. In free market economics‚ consumers dictate what goods are produced and are generally considered the center of economic activity. Individual
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FINANCIAL CONSUMER PROTECTION. SUBJECT: RESEARCH PROPOSAL STUDENT NAME: MAINA ALEX IRUNGU STUDENT NUMBER: BUS-241-0088/2010 COURSE NAME: BACHELOR OF COMMERCE (FINANCE OPTION) COURSE UNIT: RESEARCH METHODOLOGY FACULTY: FACULTY OF BUSINESS DEPARTMENT: FINANCE DEPARTMENT COURSE CODE: HBC 2203 INSTRUCTOR: PROF. JOSEPH GITILE NAITULI‚ PhD DATE OF SUBMISSION: 4/12/2012 TABLE OF CONTENTS 1.0 ABSTRACT………………………………………………………………………………….2 1.1 INTRODUCTION ...
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