www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
Premium Higher education University
Sikhism is one of the most ancient religions of India and the believers of this religion are called Sikhs that means disciples. The founder of Sikhism was Guru Nanak. Sikhism stands for casteless society and preaches thahe Holy Book Of Sikhism is Guru Granth Sahib Guru Gobind Singh declared before his departure to the heavenly abode that this Holy Granth would be the spiritual guide for Sikhs. Guru Gobind Singh made Khalsa (Sikh common wealth)‚ a full-fledged nation and taught them to perform
Premium Sikhism Sikh Guru Granth Sahib
year in the form of ecological services. Most people take for granted the services that our ecosystems provide at no cost. These services are essential to our way of life and happen behind-the-scenes on a daily basis. Protection from the sun’s harmful ultraviolet rays is one such service that we take for granted. Support and growth of plants‚ wildlife‚ and bacteria that supply the majority of medicines is another important service. Unfortunately many of these services are not only taken for granted
Premium Ultraviolet Sun Oxygen
BUSM4176 Introduction to Management Topic 8 Skills and services Structure • Flexible firms • Knowledge work • Service work • Neo-Taylorism • Emotional labour School of Management The revolt against Taylorism • Social science critique of Taylorism • A new workplace and a new worker? – A post-industrial‚ information or knowledge economy? – A service rather than a knowledge economy? – The changing character of labour: hand‚ heart or head? School of Management Flexible
Free Emotion Labour economics Management
SERVICE LEARNING We had our Service Learning at Barangay Onyx in the city of Manila. We were required to have 8 hours in doing our Service Learning. In this service learning I’ve learned a lot‚ experience new things‚ and realize that I can do things that I didn’t think that I can do it. The clean-up drive’s mission is to clean the neighborhood or the whole barangay. One of our objectives is that the community (barangay) will have a clean place to live in because technically that is the main purpose
Premium Human Developmental psychology Thought
Electronic Medical Records and Confidentiality Issues Abstract Electronic Medical Records save health care facilities thousands of dollars every year‚ and this accounts for the cost of the electronic system itself! Major disasters such as Hurricane Katrina in New Orleans Louisiana‚ showcase the benefits of the electronic medical record system. Electronic medical records are stored throughout the country so that if a tragic/unplanned event occurred‚ it won’t destroy the health care
Premium Health care Medicine Health care provider
Food Preparation‚ Service and Delivery .......................................................................... 1 I. Standards for Menus.................................................................................................. 1 A. Master Menus (2-CO-4C-01‚ 4-4316M‚ 4-ACRS-4A-01M) .................................... 1 B. Medical Diets (2-CO-4C-01‚ 4-4318‚ 4-4319‚ 4-ACRS-4A-02M) ........................... 2 C. Special Diets (2-CO-5E-01‚ 4-4319‚ 4-ACRS-4A-03) ......................
Free Food Restaurant
Marketing Services 10/05/2012 The marketing of services differs from product marketing because of the four fundamental differences involved in services: Services are intangible‚ inseparable‚ variable‚ and perishable. Intangible which means they cannot be touched‚ tasted‚ or seen like a pure product can. Another difference is that services are produced and consumed at the same time; that is‚ service and consumption are inseparable. Furthermore‚ the more humans are needed to provide a service‚ the more
Premium Marketing Sales Customer service
Day 19 (Nov 28‚ 2012) Improving Service Quality and Productivity Integrating Service Quality and Productivity Strategies “Not everything that counts can be counted‚ and not everything that can be counted‚ counts”- Albert Einstein “Our mission remains inviolable. Offer the customer the best service we can provide‚ cut our costs to the bones; and generate a surplus to continue the unending process of renewal.” – Joseph Pillay‚ Former Chairman‚ Singapore Airlines During the 1980s and early
Premium Service system Management Service