Critical factors for successful ERP implementation: Exploratory findings from four case studies Jaideep Motwani a‚*‚ Ram Subramanian a‚ Pradeep Gopalakrishna b a Seidman School of Business‚ Grand Valley State University‚ Department of Management‚ 401 West Fulton‚ Grand Rapids‚ MI 49504‚ USA b Department of Marketing and International Business‚ Lubin School of Business‚ Pace University‚ New York‚ NY 10038‚ USA Received 29 March 2004; received in revised form 14 December 2004; accepted 13 February
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Journal of Computing and Information Technology 1 ERP System Implementation and Business Process Change: Case Study of a Pharmaceutical Company Vesna Bosilj-Vuksic and Mario Spremic Department of Business Computing‚ Graduate School of Economics & Business‚ University of Zagreb‚ Croatia The main objective of this paper is to present the impacts of information technology (IT) and enterprise resource planning (ERP) systems in business process renovation and to discuss selected aspects of
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modification requirements and encountered a malfunction that resulted in corrupting the database. The company was almost completely shut down for two days. It became clear that the legacy system would not continue much longer and a solution was required. Cisco was faced with the dilemma of selecting from three potential solutions to the system issue: 1) Upgrade to the new version of the legacy‚ 2) Implement a single integrated replacement of all applications in parts‚ 3) Implement a single integrated replacement
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Implementation Life cycle The ERP implementation life cycle consist of; Pre evaluation Screening Package evaluation Project planning phase Gap Analysis Reengineering Configuration Implementation team Training Testing Going Live End-User Training Post Implementation Pre-evaluation Screenings In order to develop a new ERP package the available packages should be evaluated before coming to the solution But this pre evaluation should be done with a chosen number of packages since
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Risks to your ERP-SAP implementation 1. Inadequate “as is” documentation Symptoms: You are the implementation Project Manager for a consulting firm and you have a client that just selected an ERP system. You (the project manager) and your team start gathering requirements from end users through focus groups‚ workshops‚ sessions with SMEs‚ etc. After gathering information from end users you erroneously conclude that you have all the necessary information and requirements to successfully implement
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a compelling business case to replace all systems and spend $15 million doing so. Essentially‚ managers are afraid to take the risk to lead a multi-million dollar project because if they fail‚ they can lose their jobs. But‚ if they succeed‚ there is enterprise-wide recognition and opportunities for career advancement. Give a "laundry list" of best practices (five to seven of them should be sufficient) for managing an ERP implementation‚ as demonstrated by Cisco in this case. Briefly elaborate each
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Content Executive Summary 3 Case Synopsis 4 Strategy Analysis Error! Bookmark not defined. Problems Analysis 6 Firm-Based Value Chain Model 6 Model Application at Cisco 8 Implementation Opportunity Analysis 9 Implementation Effectiveness 13 Tangible and intangible cost estimation. 13 Tangible and intangible benefit estimation. 14 Conclusions 15 References 16 Executive Summary Cisco Systems made the decision to implement a new company wide ERP system. Cisco initially was running a
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Tektronix‚ Inc.: Global ERP Implementation Business Context/Key Business Drivers • Tektronix‚ Inc. was founded in 1946 as a maker of electronic testing equipment. In 1993 Tektronix had grown to be a $1.3 billion manufacturer of electronic tools and devices. It was based in the United States and had an international presence in nearly 60 countries. • After 50 years of success‚ the company was facing increasing global competition of high-tech producer of electronic equipment. Tektronix should simplify
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will then go on to write a case study regarding a major company which has implemented an ERP system‚ providing a detailed account of the costs and benefits which arose as a result. I will start this case study with a brief contextual background of the company. Literature review The purpose of Enterprise Resource Planning‚ or ERP‚ is to effectively integrate all departments and functions within any given business onto one computer system. If implemented appropriately‚ ERP should serve the needs of
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The main problem that Bombardier was facing was to find out how to implement an ERP system that would contribute to the large inherited data and processes between different sectors of the company. Due to the efficiency and the lack of integration of their legacy information systems‚ at this point Bombardier was facing compatibility issues with their systems. 2. What were the strong points in the second implementation process and what areas needed improvement? First‚ the importance of user preparation
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