Organizational Behavior By M.Zubair Lecturer Kmu OBJECTIVES LEARNING After studying this chapter‚ you should be able to: 1. Describe what managers do. 2. Define organizational behavior (OB). 3. Explain the value of the systematic study of OB. 4. Identify the contributions made by major behavioral science disciplines to OB. 5. List the major challenges and opportunities for managers to use OB concepts. What Managers Do Managers (or administrators) Individuals who achieve goals through other
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Managing People in Global Economy (Chapter 1) kinicki & kreitner‚ 2008‚ defines management as “the process of working with and through others to achieve organizational objectives in an efficient and ethical manner.” Management comprises: Planning‚ organizing‚ resourcing‚ leading/directing/motivating‚ and controlling. 1. Planning is decision making concerning what needs to happen in the future and generating plans for action. In other words planning is the organizational process of creating and maintaining
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CHAPTER 1—ORGANIZATIONAL BEHAVIOR AND OPPORTUNITY MULTIPLE CHOICE 1. The description of an organization as more like a snake pit‚ with daily conflict‚ distress‚ and struggle‚ would come from which level within the organization? a. group level b. organizational level c. individual level d. department level ANS: C PTS: 1 DIF: Moderate REF: p. 3 OBJ: 1 NAT: AACSB Analytic | Group Dynamics TOP: Human Behavior in Organizations MSC: S&E 2. The snake pit metaphor of organization
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Organizational Behavior Chapter 1: Organizational Behavior and Opportunity 4. Briefly describe the elements of the formal and the informal organization. Give examples of each. Formal structure is the way that the organization is operated by those with responsibility for managing the organization. They create formal structures to ensure that the standard operating procedures are followed and the duties are streamed down by a hierarchical approach. I work in a formal structure (government
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Chapter 1 Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides what tasks related to creating awareness about the issue need to be done. In addition‚ she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions
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Organizational Behavior and Communication Sarah Marris COM530 November 7‚ 2011 Aileen Smith Organizational Behavior and Communication The Starbucks Corporations is one of many striving goals and community oriented values. Their main philosophy is all about being involved in the community. According to Starbucks (2011) their mission statement is‚ “To inspire and nurture the human spirit—one person‚ one cup and one neighborhood at a time.” They have scheduled an attainable vision that
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CHAPTER 4 CASE “EQUITY MOTIVATES EMPLOYEES AT AMERICAN FLATBREAD” 1. Is American Flatbread using a traditional approach to motivation‚ a human relations approach‚ or a human resource approach? Explain. American Flatbread is using the combination of a human relations and human resource approach. The management believes that contribution and participation would enhance motivation. They also believe that people would want to contribute anything of importance for the good of the organization. Schenk
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Organizational Behavior Kaplan University Sharon Betts Corporate downsizing and the use of temporary workers are severing the bonds of loyalty that have tied many employees to their employers. Stress plays a big part in the deterioration in working conditions. For many employees who are stressed they are unable to perform their job duties as expected. Our reading tells us that when times are bad management
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affect is the emotional or feeling segment of an attitude‚ behavioral is the action toward someone or something. Does behavior always follow from attitudes? Research on attitudes assumed they were causally related to behavior. Leon Festinger argued that attitudes follow behavior. Cognitive dissonance any incompatibility between two or more attitudes or between behavior and attitudes Moderating variables Moderating variable is a variable that changes (increases or decreases) the otherwise
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Schultz‚ 1 Organizational Commitment Schultz‚ 2 Organizational Commitment Organizational commitment has an important place in the study of organizational behavior. This is in part due to the vast number of works that have found relationships between organizational commitment and attitudes and behaviors in the workplace (Porter et al.‚ 1974‚ 1976; Koch and Steers‚ 1978; Angle and Perry‚ 1981). Furthermore‚ Batemen and Strasser (1984) state that the reasons for studying organizational commitment
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