Chadwick Inc: The Balanced Scorecard a) Develop the balanced scorecard for the Norwalk Pharmaceutical Division of Chadwick‚ Inc. What parts of the business strategy that John Greenfield sketched out should be included? Are there any parts that should be excluded or cannot be made operational? What are the scorecard measures you should use to implement your scorecard in the Norwalk Pharmaceutical Division? What are the new measures that need to be developed‚ and how would you go about developing
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(a) Norwalk Division Balanced Scorecard | | Objectives | Measures | Targets | Initiatives | Financial perspective | Maximise return on development spending Increase profits | Return on research capital (RORC) Product profitability | 30% 25% per year | Develop and introduce new productsIntroduce an intense marketing campaign | Customer perspective | Increase market shareImprove customer satisfaction | Market share Customer complaint rate | 25%< 5% | Customer loyalty
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Chadwick Inc : The Balanced scoredcard Question 1 Although Norwalk Division of Chadwick is not dominate the industry of personal consumer products and pharmaceuticals ‚ it earns a high market share and is successful rely on the well –managed and its high quality product . In order to maximum its profit in modern market ‚ a balanced scoredcard can be used to support its “Product differentiation ” strategy . Upon to John Greenfield ’ s draft of balanced scored ‚ it is very effective that to put
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Chadwick‚ Inc.: The Balanced Scorecard (Abridged)‚ Harvard Business School Case (HBS Case 9-104-073). Substantive Issues Raised Division managers at Chadwick had complained to the Controller about the continual pressure to meet short-term financial objectives. As a producer of consumer products and pharmaceuticals‚ divisions at Chadwick engaged in long-term projects with uncertain payoffs. Managers did not believe that using a single target‚ return on capital employed‚ linked current actions
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Nov. 13‚ 2013 The Balance Scorecard – Chadwick‚ Inc. Relying on traditional financial measures‚ a single perspective‚ failed to provide a clear performance on the business performance of operations. The balanced scorecard gives managers a comprehensive view of the business by providing four perspectives of both external and internal operations: financial perspective‚ customer perspective‚ internal business perspective‚ and innovation and learning perspective. The Balance Scorecard allows
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Leadership is a process of social influence‚ which maximizes the efforts of others‚ towards the achievement of a goal. Phil Knight‚ co-founder and chairman of Nike‚ Inc. is the epitome of an innovative leader who revolutionized the sports industry. In the past‚ he has also served as the company’s chief executive officer. Nike‚ Inc. is one of the largest if not the largest suppliers of athletic shoes and apparel around the world. Although Phil Knight has never been a professional athlete‚ owner of
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Nike‚ Inc. has traditionally been a brand suited for competitive athletes‚ with its origins rooted in selling athletic shoes‚ but eventually expanded to sell clothing and gear to athletes and non-athletes alike. Nike has adapted its advertisement campaigns to reach its eclectic audience by sponsoring globally renowned athletes such as Lance Armstrong. Despite the fact that cyclists are in the minority in society‚ the campaigns involving Lance Armstrong have been particularly persuasive‚ proving that
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Apple and Dell 1. Explain how each business differentiates itself. 2. Evaluate the benefits to apple of differentiating itself from its competitors. Apple Inc. and Dell Inc. are both regarded as reputable‚ distinguished businesses. They both provide products and services which are associated with consumer electronics‚ computer software and/or hardware‚ and general‚ personal computing devices. This means that both companies produce products which are sold within the same market. However‚ even though
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HISTORY:- Apple Inc.‚ formerly Apple Computer‚ Inc.‚ is an American multinational corporation headquartered in Cupertino‚ California[2] that designs‚ develops‚ and sells consumer electronics‚ computer software and personal computers. Its best-known hardware products are the Mac line of computers‚ the iPod music player‚ the iPhone smartphone‚ and the iPad tablet computer. Its consumer software includes the OS X and iOS operating systems‚ the iTunes media browser‚ the Safari web browser‚ and the iLife and iWork creativity
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No Name Professor Smith English Rhetoric in Food Inc. Michael Pollan‚ author and co producer said “I had no idea that a few companies change what we eat today” (Food Inc.). Today’s food companies are so large that they control every aspect in the food industry. The company’s control who grows the crops‚ what crops are grown‚ where the crops are shipped‚ how the crops are utilized and who can use the new products. The farmers have no say on how to running their own farm. The companies try to
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