Methods • Dance with Chance • Black Swan 4 QUANTITATIVE METHODS CASE MAPPING Chapter Basic Concepts of Scales & Measurements Detailed Syllabus Nominal‚ ordinal‚ interval and ratio scales. Review of central tendencies and dispersion Session Key Concepts 1 Scales Case Study College Canteen’s Decreasing Beverages’ Sales: Analysis Dilemmas Abstract Meant for ‘Scales of Measurement’‚ this case study presents Raghu’s • analysis dilemma‚ the owner-manager of Matrix canteen‚ which sells various fast food
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Case Study: Troubleshooting Information Systems at the Royal Hotel This is a case of Blake‚ a young‚ inexperienced professional‚ taking on an internship with a consulting company‚ who assigns him to manage the Royal Hotel in New York City‚ a luxury hotel which catered to businesses and had a large number of repeat guests. This case emphasizes the difficulties Blake faces in helping the hotel consistently keep the rooms in excellent condition while trying to implement ways to make it happen. Also
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Ethical dilemmas‚ also known as moral dilemmas‚ have been a problem for ethical theorists as far back as Plato. An ethical dilemma is a situation wherein moral precepts or ethical obligations conflict in such a way that any possible resolution to the dilemma is morally intolerable. In other words‚ an ethical dilemma is any situation in which guiding moral principles cannot determine which course of action is right or wrong. An ethical dilemma‚ also known as a moral dilemma‚ is a situation where
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The Case Of A Complaining Customer Executive Summary Presto Cleaners is Mr Shelton ’s regularly used laundrette‚ he feels that although their prices are more than local competitors‚ the friendly staff‚ longer opening hours and convenience makes up for this. This opinion has now changed following recent events. Mr Shelton drops off hes laundry for a service clean‚ and when he arrives at the store to collect it he ’s was informed that a new computer system has been installed and this is to
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Ethical Dilemma 1 Human Resource Issues There are many areas where ethical dilemmas arise. Here are five categories of common ethical dilemmas in business: 1. Human resource issues 2. Employee safety issues 3. Conflicts of interest 4. Customer confidence 5. Use of corporate resources We shall discuss ethical dilemmas related to human resource issues here. Human resource issues Human is the most important resource to an organization. Issues associated with human resources occur as a result
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Industries E xc e r p t e d fro m The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Harvard Business School Press Boston‚ Massachusetts ISBN-13: 978-1-4221-1713-2 1713BC Copyright 2006 Harvard Business School Publishing Corporation All rights reserved Printed in the United States of America This chapter was originally published as chapter Introduction of The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail
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Case Study: UPS Competes Globally with Information Technology 1. What are the inputs‚ processing‚ and outputs of UPS’s package tracking system? The Inputs to the UPS package tracking system includes the following shipping information: Customers signatures Pick-up information Delivery information Time card information Processing involves using the data captured above to update information on the central computer. Outputs include the delivery status and position of a parcel. 2. What technologies
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What is Ethical Dilemma An ethical Dilemma arises in a situation concerning right or wrong when values are in conflict. Managers and employees are the moral agents who must make ethical choices Decisions about advertising‚ operations‚ and Internet usage are all dilemmas you might face. Dilemmas that require an ethical explanation are quite common at work. Both employers and employees have to face dilemmas in an organization. Conflicts are bound to arise when an organization has people who are
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Ethical Dilemma International OB: Managing across Cultures. 3M tries to make a difference Russia Should 3M export its American ethical standards to Russia? 1. If 3M doesn’t like the way things are done in Russia‚ it shouldn’t do business there. Explain your rationale. I do not agree with this statement. From my marketing perspective‚ it is a challenge of 3M in order to go worldwide‚ and this is a challenge they should take. Russia is booming in oil and gas‚ mining‚ construction‚ IT‚ retail
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Case Summary In 1993‚ Michael D. Eisner of Walt Disney fame received $203 million as executive compensation. Although this award was inflated by Eisner ’s exercise of stock options‚ many examples of compensation in millions and tens of millions raise questions on how CEOs should be paid. Critics dispute that CEOs are deserving of their pay. CEOs downsize companies or perform badly‚ yet continue to draw a substantial salary. Unlike low level managers‚ it seems there is no formula for executive
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