Recommendations (1) Dell has to keep their simplicity into business models instead of creating it in complete way. (2) Dell should take serious consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable
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Beating Dell: Why HP Acquired Compaq In 2001‚ Hewlett-Packard (now HP) shocked the business world when its former CEO‚ Carly Fiorina‚ announced that rival computer-maker Compaq had agreed to be acquired by HP. The announcement came at the end of a year in which slumping demand and strong competition from Dell had buffeted both companies. The merged company would have annual revenues of about $87.4 billion‚ putting it in the same league as IBM‚ and would be able to provide customers with a full range
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Do customers care about relationships with sellers? Customer relationship management (CRM) is a business philosophy designed to improve satisfaction of existing customers and to acquire new customers by communicating with them and better understanding their individual needs. The role CRM is playing in business is getting more important than ever. More and more companies are pursuing CRM‚ investing huge amounts into CRM-related staff training and latest technology‚ spending majority of their time
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Question 1 Using a SWOT analysis‚ identify the key strategic fits between the two companies. What are the most important expected synergies? Strength Weakness Ability to serve customers at lower cost Compaq was a significant player in enterprise systems and HP in IT services business Wider spectrum of products for its clients through the merger Strong brand recognition‚ something that takes time to build Highly complimentary R&D Overlapping management Overlapping product
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Corporate Strategy The economic activities performed by Dell encompass the development‚ manufacturing‚ sale and support of personal computers and computer-related products. Since its foundation‚ the company has been based on the Direct Model‚ i.e. Dell has always tried and managed to create direct relationships with its customers‚ by selling products directly and without the participation of intermediaries. The sale has always taken place through a telephone service or via the Internet. In order
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HEWLETT-PACKARD AND COMPAQ MERGER LIST OF TOPICS S. No. | TOPIC | 1 | Executive Summary | 2 | The IT Industry Profile | 3 | Introduction to the Company Profile – HP and Compaq | 4 | Pre-Merger stats for HP and Compaq | 5 | Relative Performance of HP and Compaq | 6 | HP-Compaq Merger | 7 | Objectives of the Merger | 8 | Expectations from the Merger of HP and Compaq | 9 | Key Points that encouraged the Merger Decision | 10 | Advantages of Merger and Opposition
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The HP-COMPAQ Merger “A hi-tech giant or another merger fiasco” 1 Executive Summary. The world’s largest corporate Information Technology merger began in September 2001 when HP announced that they would acquire Compaq in an all stock purchase valued at $25 billion. Over an 8 month period ending in May 2002‚ the merger passed shareholder and regulatory approval with the end result being one company. The new HP has annual sales of approximately $90 billion which is comparable to IBM‚ and an
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Dell Computer – The Past‚ Present‚ and Future When Michael Dell founded Dell Computer in 1984 the company’s mission was to be “the most successful computer company in the world” (Diversity Facts‚ 2011). To achieve his goal of becoming the dominant supplier of affordable consumer grade PCs‚ Dell Computer adopted a Direct Selling business model‚ building each PC only after a customer places an order. Revolutionary at the time‚ this system allowed Dell to reduce inventory to Just in Time levels.
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Case Analysis Hewlett-Packard-Compaq :The Merger decision Group no 3 Ninad Nigam Vivek Sharma 16 31 Abstract Of case The spirit of Case is primarily based on the issues related with potential acquisition of Compaq by HP. Case tells about circumstances of computer hardware industry at 2001‚market was highly competitive‚ frequent and fast product introduction in market ‚continuous improvements in product/price characteristics market needs quick customization in products and service
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online distribution‚ office supply retailers‚ and major technology vendors. It also caters to enterprises and office supply retailers. The late 90’s brought innovation but low sales growth‚ as HP faced troubles in keeping up with the changing market. It was at the point where Carly Fiorina was appointed as the new CEO. The focus then became on customer and internet sales. Carly revamped organizational structure. This led to a revenue growth however‚ share prices still declined and HP faced recession
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