quality as a global competitive tool‚ they first need to correctly identify the antecedents of what the international consumer perceives as service quality. This paper aims to assess and compare the level of bank service quality provided in Greece and Bulgaria and to identify the dimensions of quality service in the two countries. Design/methodology/approach – In 2000 Bahia and Nantel proposed a specific scale‚ the BSQ‚ (Bank Service Quality) for measuring perceived service quality in retail banking consisting
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Conclusion…………………………………………………………………………………..………….. 5 5. References………………………………………………………………………………………..…….. 6 Introduction and Problem statement Four years ago I was working in “BulgarianBo” that is a real-estate company operating in Denmark and Bulgaria. The company has one office in Copenhagen and two in Bulgaria. Four Danish brokers plus administration and around eleven Bulgarians were part of the company. All of them were working hard to keep the business running in the badly injured market by the world financial crisis causing
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>>>>>> LEGISLATION BUSINESS LEGISLATION Foreign trade and customs As of January 1‚ 2007‚ Bulgaria is an EU member state. Since that date‚ the customs bodies have started applying directly the Community legislation that regulates common procedures‚ tariff and non-tariff measures with regard to the import and export of goods from and to third countries‚ as well as common customs control tools. The Customs Act is based on the Community Customs Code. It has adopted the existing procedures and customs
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The thought of World War 1 began with the ambitions of the Balkans in 1870. The Balkan states (Serbia‚ Romania‚ and Bulgaria) were controlled under the Ottoman Empire. A movement started in 1878 including Russia and the three Balkan States. They wanted to gain their independance and also reunite the Balkan Slav countries back under one rule. Russia agreed to help the balkan states for two reasons. One‚ they wanted to support and free the slavs from the Ottoman Empire and two‚ if they helped the Balkan
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What is vertical coordination? Vertical coordination is the process of implementing all the stages such as production line‚ marketing and selling the final output. The other important thing about the vertical coordination is that there should be an efficient communication between consumers and producers in that how much should produce the producer and also what quality should have the product. One of the main characteristic of the communist world was the state property‚ meaning that
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facts_and_figures_2012_A4 04.10.13 12:21 Seite 1 FEDIAF The European Pet Food Industry Facts & Figures 2012 FEDIAF European Pet Food Industry Federation Avenue Louise 89 · B - 1050 Brussels · Tel: + 32 2 536 05 20 fediaf@fediaf.org · www.fediaf.org facts_and_figures_2012_A4 04.10.13 12:21 Seite 2 Page 1 of 9 FEDIAF Facts & Figures 2012 Estimated number of European households owning at least one pet animal 72 million households Estimated percentage of European households owning at least
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Was Bismarck’s Foreign Policy 1871-90 a success? The Aim of this essay is to study Bismarck’s Foreign Policy from 1871-90 and come to a conclusion about whether it was a success. Otto Von Bismarck born on April 1‚ 1815 at Schönhausen and considered the founder of the German Empire. From 1862 to 1873 Bismarck was prime minister of Prussia and from 1871 to 1890 he was Germany’s first Chancellor. Once Germany was unified‚ Bismarck noticed that Germany was under threat of attack from other countries
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How did nationalism contribute to World War 1? Nationalism held a huge part in world war1 as it does in many wars. A major part of nationalism in world war1 is shown through Otto van Bismarck. Bismarck was a very tactical man and was great at thinking up strategies. It seemed he would do all he could to promote Germany and make it truly powerful over the rest of Europe by making a group of alliances that wouldn’t give France a chance to rise up to Germany since alone France was weak. Although Bismarck’s
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Is the world running out of energy? Introduction Energy is a source of usable power‚ such as petroleum or coal. Energy lights cities‚ powers our vehicles‚ warms homes‚ cooks food‚ plays music and powers machinery in factories. We use energy to do nearly everything that we do in our lives. China uses the most energy but has a very large population. The majority of the electricity we use is made from fossil fuels- coal‚ natural gas and oil. Some of the electricity we use is from nuclear fission
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The Alliance system was the first action to take place to create security among the European nations however was also one of the main causes of World War One. The secret alliance systems transformed into the League of Nation after the First World War. The League of Nations main purpose was to make‚ according to Woodrow Wilson‚ the world safe for democracy’ and also to prevent the turmoil which was caused in WWI from reoccurring. The League of Nations had various triumphs however for the most part
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