American Express Major Human Resource Activities Compiled by: Nazra Khatoon Prabhleen Kaur Contents • • • • • • • • • About Amex Mission and Vision HR Practices Recruitment and Selection Training and Development Flexible Work Environment Compensation Benefits Employee Involvement About American Express • Diversified global financial services company • Headquartered in New York City • Founded in 1850 • At present‚ 67‚701 employees worldwide working in American
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2.3 COMPETITORS 3 2.3.1 Competitor profiles 4 3. BACKGROUND OF AMERICAN EXPRESS COMPANY 5 4. CORE AND SECONDARY TARGET AUDIENCE 6 4.1 CORE TARGET AUDIENCE 6 4.2 SECONDARY TARGET AUDIENCE 6 5 STRENGTHS IN MARKET SEGMENTATION 7 5.1 SMALL SCALE BUSINESSES 7 5.2 MEDIUM SCALE BUSINESSES 7 5.3 LARGE SCALE BUSINESSES 8 6 BRAND POSITIONING VERSUS ITS COMPETITORS 9 6.1 PUBLIC’S PERCEPTION OF AMERICAN EXPRESS’S BRAND 9 6.1.1 Expense management 9 6.1.2 Prestigious Leader 9 6.1.3 Best
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American Express Chairman/CEO Influence and Outcomes 7/30/2011 Table of Contents American Express Overview 3 James D. Robinson 3 Success and Failures of Robinson 3 Board Of Directors 4 Decisions Required 4 Candidates for CEO Position 5 Robinson’s Strategy 5 Decisions Of The Board 5 Problems Faced By American Express 6 Solution 7 Lessons Learnt 7 References 7 American Express Overview American Express Company (American Express)‚ incorporated in 1965
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2008 Brand Perception & Brand Equity of Baby Accessory Products in Working Moms’ Perspective A paper is aiming to investigate how to create brand perception and brand equity by using the different marketing communication tools. It also studies the relationship between brand perception and brand equity. This study is focused on baby accessory product in order to realize what working moms think‚ conceive‚ feel‚ and learn upon brands. Brand perception is consumers’ ability to identify the brand under
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separation of brand equity and brand value: Keywords: brand equity; brand value; marketing strategy Brand equity is a priority topic for both practitioners and academics. This article presents a new conceptual framework that establishes brand equity and brand value as two distinct constructs. Brand equity moderates the impact of marketing activities on consumer’s actions‚ implies a consumer based focus‚ and represents one of many factors that contribute to brand value‚
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AMERICAN EXPRESS INTRODUCTION In the middle of 1996‚ American Express (AMEX) Travel Related Services (TRS)‚ India was concerned about the course of action it should follow to protect and consolidate its card business in India. The heat from the fiercely competitive card market had finally begun to tell on American Express. Since its entry into the Indian market in 1973‚ American Express had carefully shielded itself from the battle by nurturing a small niche at the top-end of the market
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Equity In accounting and finance‚ equity is the residual value or interest of the most junior class of investors in assets‚ after all liabilities are paid; if liability exceeds assets‚ negative equity exists. In an accounting context‚ shareholders’ equity (or stockholders’ equity‚ shareholders’ funds‚ shareholders’ capital or similar terms) represents the remaining interest in the assets of a company‚ spread among individual shareholders of common or preferred stock; a negative shareholders’ equity
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The word ‘equity’ can be seen to have a wide range of meanings- to many it is a synonym for ‘fairness’ or justice’. Those within the legal community recognise equity as the body of rules developed and applied by the Court of Chancery; a court previously presided over by the Lord Chancellor with rules developed under his authority. The law of equity developed due to the inflexibility of the common law. Before the development of equity‚ The law was rigid (which was often cited as a weakness) for example
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American Express: Branding Financial Services Introduction American Express is known worldwide for its charge cards‚ travelers’ services‚ and financial services. It is one of the best-known and most-respected global brands. As it grew from a 19th Centurynineteenth- express company into a travel services expert by the mid-1900s‚ American Express (AMEXAMEX) became associated in the minds of consumers with prestige‚ security‚ service‚ international acceptability‚ and leisure. Advertising
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Measuring Customer Satisfaction at American Express American Express is a world wide travel related service company. American Express works with both consumers and business with their financial planning as well as offers numerous amounts of credit card products and travel assistance. They have many products and services that are used throughout the world by consumers and businesses. As American Express moves towards the future‚ like most credit card companies‚ they want to be competitive and responsive
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