2009 – 2 – 1. N09/4/PHYSI/SPM/ENG/TZ0/XX+ The time elapsed since the beginning of the universe is of the order of A. B. C. D. 108 s. 1018 s. 1028 s. 1038 s. 2. In an experiment to measure the acceleration of free fall at the surface of the Earth the following results were obtained. Acceleration of free fall / m s–2 7.69 7.70 7.69 7.68 7.70 The results are A. B. C. D. accurate and precise. inaccurate but precise. accurate but imprecise. inaccurate
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POTENTIAL EFFECTS OF DISCRIMINATION. TASK 3: In looking at this task‚ we have already studied the first part of the topic at the beginning of the Unit. Forms of Discriminatory Practice exist‚ in the form of: Prejudice‚ Stereotyping‚ Labelling‚ Bullying‚ Abuse‚ Lack of choice‚ Infringement of Rights‚ and Covert/Overt abuse of Power. Do we accept that these forms of discrimination exist? What do you think……as maybe you do not agree? Discrimination can be understood as damaging the individual
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Existential Therapy and Its Potential Applications Lorraine G. Daddario La Salle University Author Note [Include any grant/funding information and a complete correspondence address.] Abstract As a philosophically based model‚ existential therapy offers a fresh humanistic approach to psychotherapy‚ focusing on the overarching themes of human existence: inevitable death‚ freedom and its corresponding responsibility‚ existential isolation‚ and finding meaning in life. Through a genuine and authentic
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for this HW will be based on these only. (1‚ 2‚ 3‚ 12‚ 13‚ 18‚ 19‚ 21‚ 22‚ 29‚ 31‚ 32‚ 44) 1. A proton beam in an accelerator carries a current of 125 A. If the beam is incident on a target‚ how many protons strike the target in a period of 23.0 s? 2. A copper wire has a circular cross section with a radius of 1.25 mm. (a) If the wire carries a current of 3.70 A‚ find the drift speed of the electrons in this wire. 3. An aluminum wire having a cross-sectional area equal to 4.00 10–6 m2
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It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they experience and
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A SUMMER TRAINING PROJECT REPORT ON “CUSTOMER SATISFACTION ON ICICI BANK” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2010-13 UNDER THE GUIDANCE : SUBMITTED BY: Ms.Sonia Arora Jacob Varghese FACULTY (Management)‚ CPJCHS Enroll.No.-10421501710 BATCH NO.- 2010-13 CHANDERPRABHU JAIN COLLEGE OF HIGHER STUDIES & SCHOOL OF LAW An ISO 9001:2008 Certified Institute
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from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers. * Quality * Fair price * Economic & Efficient * Efficient delivery * Serious consideration After sales service Meaning of customer Satisfaction Customer “He is not dependent o n us‚ we are depended on him. He is not an interruption of it
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Customer Relationship Management (CRM) Learning Objectives Define CRM; Understand the importance of CRM; Explain the determinants of CRM and the key stages in its development; Discuss the main functions and various models of CRM; Explain the role of salespeople as relationship developers Discuss the management of customer relationships. Customer Relationship Management (CRM) What is Customer Relationship Management (CRM)? CRM is “the development and maintenance of mutually beneficial
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A Term paper on CUSTOMER SATISFACTION AND BEYOND Subject: Sales management Submitted to: Mr. Raghunathan Submitted By: Group: 13 Praveen Kumar Jha (09234) Ravi Teja Reddy. S (0409020) Ramya. K (09238) Shwetha Reddy. T (0409018) Krishna Sumanth .C (0409004) Executive summary: Business industry today is complex. There are big competitions in every business. That is why many research and study are being conduct for their continuous growth. Customer’s loyalty is one factor that can
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of the following? You correctly answered: c. autorhythmicity 2. Phase 2 of the cardiac action potential‚ when the calcium channels remain open and potassium channels are closed‚ is called the You correctly answered: a. plateau phase. 3. Which of the following is true of the cardiac action potential? You correctly answered: b. The cardiac action potential is longer than the skeletal muscle action potential. 4. The main anatomical difference between the frog heart and the human heart is that the frog
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