Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
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FUTURE OUTLOOK AND CHALLENGES FOR PAKISTAN’S ECONOMY Ishrat Husain H.E. Dr. Maleeha Lodhi‚ Mr. Anjum Iqbal‚ Distinguished Ladies and Gentlemen‚ I am delighted to be back once again in your midst this year and wish to thank you for inviting me this evening to share my views about Pakistan’s economic prospects with this distinguished gathering. I would like to address the following three questions that are of great interest to every Pakistani‚ whether living in Pakistan or abroad. (a) What
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Responsibility and Current Health Care Issues Paper - Health Care Fraud Roberta Roelofs HCS / 545 November 17‚ 2014 Michael Grossman Health care fraud is a current health care issue throughout the health care industry from hospitals to home care services. “The National Health Care Anti-Fraud Association (NHCAA) estimates that health care fraud accounts for at least three‚ but as much as ten percent of total health care expenditures”(Hubbell‚ 2006). Health care organizations that work with
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Legal/ethical Challenge Chapter 4 Questions 1-. If they doesn’t like the way things are done in Russia‚ why they decide to go to Russia and had a business they should study first the way that things are done in Russia then decide if you thing you can handle the way they do things. But something they can do is tried to apply the rules or teach the employees they way things are done in United States. 2-. If the owners of 3M are not Russian they don’t have to do every the same way as Russian
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Introduction Horticultural deals in growing of fruits‚ vegetables and flowers while horticultural commodities have been growing in Kenya since 1950`s‚ the government only began to allocate resources for research and export promotion in late 1960`s. as a result of the government encouragement the volume of horticultural exports from Kenya rose almost 25 fold between 1968-1986‚ becoming a major source of foreign exchange. The horticultural export sector has experienced rapid growth since 1966 because
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The most critical issue currently facing management‚ in my opinion‚ is the economy. The nation’s current economic standing is requiring companies to operate under tight financial constraints. I chose this topic simply because it is evident‚ through reports of huge job cutbacks and closings of several stores and manufacturing plants‚ that companies are suffering. It appears the global economy is moving towards a recession. The economic standing of the United States has changed drastically
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Many organizations are faced with the challenge of solving poor employee engagement in their workforce. People are less motivated‚ want fewer responsibilities and more pay. Business must find ways to hire and retain workers who are motivated and productive. This article will provide you with information that can help you build a high-performing‚ fully engaged workforce. Whether you’re an executive‚ a manager or a team leader‚ the following information will be beneficial to you. As a corporate decision-maker
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Smart phone applications in the HealthCare Industry By Parul Darbari 1.Abstract Providing cost effective and efficient health care is‚ and remains‚ one of the most pressing challenges facing our nation. Health care has a long way to catch up with other industries in terms of exploiting the new technologies. From just documenting expenses to tracking consumer behavior from just about anywhere in the U.S.‚ smartphone applications (apps) have changed the way many businesses operate. Now‚ more industries
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Describe the key strategic challenges facing Apple Computer Apple Computer is currently facing many strategic challenges‚ the first challenge is competition from new and existing companies. Apple’s iTunes‚ an online music store‚ faces competition from companies that seek to begin offering online music and video downloading services whether legally or illegally‚ and from existing companies that plan to modify its current strategies to become better aligned with the strategy of Apple. Many of Apple’s
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Resolving Ethical Business Challenges As a new employee at Acme Corporation‚ Frank Garcia knew few mistakes were allowed. He had sold medical supplies to Thermocare. Thermocare was a company Acme had been trying to do business with for a while. Otis Hillman‚ buyer for Thermocare‚ was happy with the products supplied by Acme. When Frank wanted to sell additional items to the company‚ Otis would question whether Acme was the right company for supplying products and would outright hint that he wanted
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