3 2. Situation Analysis 4 a. Company 4 i. History 4 ii. Best Buy Today 7 iii. Best Buy’s New Leadership 8 iv. Organizational Structure 10 b. Best Buy’s Industry 18 c. Best Buy’s SWOT Analysis 19 i. Porter’s Five Forces 20 d. Capabilities and Processes 22 3. Customers 23 4. Products and Services 27 5. Industry Context 30 6. Best Buy Competitors 32 a. S.W.O.T. Analysis of Competitors
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Best Buy Context Analysis Best Buy Co.‚ Inc. is a specialty retailer of consumer electronics in the United States‚ accounting for 19% of the market. It also operates in Mexico‚ Canada‚ China‚ Turkey and the United Kingdom. The company’s subsidiaries include Geek Squad‚ Magnolia Audio Video‚ Pacific Sales‚ and in Canada operates under both the Best Buy and Future Shop label (Dual Branding). Together these operate more than 1‚150 stores in the United States‚ Puerto Rico‚ Canada‚ China‚ Mexico‚ and
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Although Best Buy is an electronic consumer’s dream‚ they are facing two major threats: 1) The increasing number of competitors and‚ 2) The strong emergence of online retailing. I recommend that to address these issues Best Buy should close several “Brick and Mortar” stores and move to more of an online based strategy. Due to the low cost of online retailing‚ discount retailers such as Amazon‚ Wal-Mart and Target have been able to gain significant market share. Unlike Best Buy‚ Amazon does not
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Executive Summary Best Buy Company‚ Inc. is the multinational retailer of consumer electronics in the United States. Together with its subsidiaries‚ which include Geek Squad‚ Magnolia Audio Video‚ Pacific Sales and Future Shop‚ the company has approximately 4‚000 stores located in the United States‚ Canada‚ Mexico‚ China‚ and Turkey. Best Buy considers their value added approach to customer service‚ by creating positive experiences during the initial purchase and afterward‚ to be the contributor
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In recent years and under the direction of past CEO‚ Brad Anderson‚ Best Buy has seen year over year growth. The issue is the need for maintaining future growth of Best Buy. Is the tried and tested customer-centric model that kept the organization afloat‚ even during the 2007-08 financial crisis‚ enough? The problem in this case can be seen when the customer-centric model is placed under the microscope. Best Buy has an effective model to get the right product into the right customer’s hands‚
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Best Buy Company Profile (A copy/paste from Hoovers. Add other relevant info preferably links we if there is something compelling) The biggest consumer electronics outlet in the US is also the best -- Best Buy‚ that is. The company operates more than 1‚400 stores throughout the US and Canada‚ and another 2‚600 stores in Europe and China‚ mostly under the Best Buy‚ Best Buy Mobile‚ and The Car Phone Warehouse banners. The stores sell a variety of electronic gadgets‚ movies‚ music‚ computers‚ and
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Best Buy was founded in 1966 by the current CEO Richard M. "Dick" Schulze. Based out of Eden Prairie‚ Minnesota the corporation currently has 446 stores and earned over 83 million in total revenue last year. Best Buy carries a wide variety of products consisting of Major Appliances‚ video and audio equipment‚ computers‚ software‚ music‚ and wireless technology. When analyzing this corporation it is important to pay close attention to its current and future services and products‚ any problems with
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Questions………………………………………………………………11 Evaluations………………………………………………………………….……13 Company overview Best Buy is one of the world’s largest multinational consumer electronics retailers with stores in Canada‚ China‚ United States and Mexico. Richard M. Schulze and Gary Smoliak founded Best Buy in 1966‚ but it was established as a company in 1983. The company’s stores offer video products‚ audio products‚ musical instruments‚ mobile electronics‚
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Best Buy wants to be the best consumer electronics outlet in the US and beyond. The multinational retailer sells both products and services through three primary channels: retail stores‚ online‚ and call centers. Its branded store banners include Best Buy‚ Best Buy Mobile‚ The Carphone Warehouse‚ The Phone House‚ Five Star‚ Future Shop‚ Geek Squad‚ Magnolia Audio Video‚ and Pacific Sales. Its stores sell a variety of electronic gadgets‚ movies‚ music‚ computers‚ mobile phones‚ and appliances. On
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Shana mauroner Best Buy Co. Inc. Resources: * International segment * Brands * Electronics * Geek Squad * Strategic partnerships with a series of acquisitions * Advertising * Supply chain * Internet Presence * Brian Dunn * Knowledgeable employees Capabilities: * Repair services * Market resiliency * Strategic acquisitions * Installation services * Customer educating Core capabilities: * Brands * Strategic Acquisitions
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