Title Consultation for the Bank of China bad customer services experience and less professional image in investment image. Project Requirements Bank of China is one of main bankers in banking industry. BOC has around 200 branchs in Hong Kong area. It provided allround banking servics such as account services‚ cash deposite‚ MPF‚ investment services‚ credit card‚ currency exchange and loan services etc...... Due to Bank of China established in Hong Kong 100 years‚ their major customer is in
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Operational and reputational risk in the European banking industry: The market reaction to operational risk eventsଝ Philipp Sturm ∗ Department of Banking‚ University of Tübingen‚ Mohlstraße 36‚ 72074 Tübingen‚ Germany a r t i c l e i n f o Article history: Received 19 August 2011 Received in revised form 17 February 2012 Accepted 13 April 2012 Available online 21 April 2012 JEL classification: G14 G21 Keywords: Banks Event study Operational risk Reputational risk a b s t r a c t
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Financial risk management is not a new area of corporate finance but it certainly is not the most glamorous or favorable area to be in and is gaining more attention in the current economic crisis. Risk management is a part of many different lines of work‚ but all have the same purpose; identifying risk is imperative to success so that you can also discover ways to mitigate or avoid the problem and make sounds decisions. “Financial risk is the loss expectation arising from adverse security prices
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1) Jay Nguyen’s Ethical Dilemma and the reasons for this occurrence: The dilemma present in the case study is a managerial dilemma at Concord machines. Jay Nguyen‚ the President and CEO‚ has to choose either Robert Dunn‚ senior Vice President‚ General Manager of Services or Annette‚ Innella Vice President of Knowledge Management will be continuing to be employed in the organization. Jay knows‚ Robert is the best manager he has ever had. Moreover‚ he works hard and understands the business better
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MANAGING CORE RISKS IN BANKING: ASSET-LIABILITY MANAGEMENT (ALM) BANGLADESH BANK Asset Liability Management Policy Asset Liability Management (ALM) is an integral part of Bank Management; and so‚ it is essential to have a structured and systematic process for manage the Balance Sheet. Banks must have a committee comprising of the senior management of the bank to make important decisions related to the Balance Sheet of the Bank. The committee‚ typically called the Asset Liability Committee (ALCO)
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protecting the environment‚ communities‚ employees‚ shareholders and other indirect stakeholders such as the media and NGOs (Dusuki and Dar‚ 2005). It is becoming an economic practice for today’s organizations to have established guidelines on ethical and social responsibility issues such as environment‚ charitable giving‚ support for the community and so on. 2.1 Perceived Service Quality Moreover‚ CSR initiatives role is to contribute to perceived service quality (PSQ) which in turn would
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Online Instructor’s Solutions Manual to accompany Fundamentals of Derivatives Markets First Edition Robert L. McDonald Northwestern University Prepared by Mark Cassano Copyright 2009‚ Pearson Prentice Hall. All Rights Reserved. Executive Editor: Donna Battista Assistant Development Editor: Sara Holliday Production Editor: Heather McNally Copyright © 2009 Pearson Education‚ Inc.‚ Upper Saddle River‚ New Jersey‚ 07458. Pearson Prentice Hall. All rights reserved. This publication
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date=12/11/2003&story=1&title=Your-perception-of-derivatives-instrument-is With an assortment of investment instruments available in the financial markets‚ derivatives have caught the attention of investors and their volumes are on the rise. However‚ since this market is relatively more complicated than the cash market awareness and participation continues to be low as far as retail investors are concerned. Therefore‚ in order to know as to what an average investor feels about derivatives we conducted a poll and the
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India has been of recent origin. Asia Pacific’s vast population‚ combined with high savings rates‚ explosive economic growth‚ and underdeveloped retail banking services‚ provide the most significant growth opportunities for banks. Banks will have to serve the retail banking segment effectively in order to utilize the growth opportunity. Banking strategies are presently undergoing various transformations‚ as the overall scenario has changed over the last couple of years. Till the recent past‚ most
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trying to stabilize the banking sector and maintaining people ’s confidence in the banking system. ... You say in speeches that the FDIC and yourself saw a storm brewing over the last two years. ... When I came to the agency‚ we were still in a very benign economic environment‚ but the FDIC staff‚ our supervisors as well as our economists‚ were expressing a lot of concerns about what we call the underpricing of risk. There was just too much credit out there‚ and there was a risk premium being charged
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