International Journal of Production Research‚ Vol. 46‚ No. 23‚ 1 December 2008‚ 6627–6647 Strategy maps as improvement paths of enterprises M. BARAD*y and S. DRORz yDepartment of Industrial Engineering‚ Tel Aviv University‚ Ramat Aviv‚ Tel Aviv‚ Israel zDept. of Industrial Engineering and Management‚ Ort Braude College‚ Karmiel‚ Israel (Revision received December 2007) To locate and prioritize the improvement needs of an enterprise‚ a strategy map merging managerial principles of the BSC
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-671X.htm IJQRM 23‚9 The impact of total quality management on innovation Findings from a developing country Dinh Thai Hoang and Barbara Igel School of Management‚ Asian Institute of Technology‚ Klong Luang‚ Pathumthani‚ Thailand‚ and 1092 Received February 2005 Revised August 2005 Tritos Laosirihongthong Industrial Engineering Department‚ Faculty of Engineering‚ Thammasat University
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In 1983‚ President and COO‚ Horst Schulze‚ decided upon a strategy to manage the Ritz Carlton in order to compete on quality. The strategy affected the entire organization‚ with significant differences in: · Defining traits of all company products defined in the company Credo · Translating the Credo into basic standards to clarify the responsibilities for employees · Personally train employees the new Ritz-Carlton Credo and basic standards (the Gold Standards) · Aggressively instilling a passion
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2000 | * Forbes Global Ranking - Britannia among Top 300 small companies | | * | 2001 | * BIL ranked one of India’s biggest brands * No.1 food brand of the country | 2002 | * Rated as ’One amongst the Top 200 Small Companies of the World’ by Forbes Global * Economic Times ranks BIL India’s 2nd Most Trusted Brand * Pure Magic -Winner of the Worldstar‚ Asiastar and Indiastar award for packaging * | 2004 | * Britannia accorded the status of being a ’Superbrand’
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XEROX - THE BENCHMARKING STORY Source link: http://www.icmrindia.org/free%20resources/casestudies/xerox-benchmarking-5.htm The case examines the benchmarking initiatives taken by Xerox‚ one of the world ’s leading copier companies‚ as a part of its ’Leadership through Quality ’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. "Benchmarking
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2. Introduction Today‚ computerized mechanism and ICT (information and communication technology) have a significant impact on human life process. What was on the top of the Maslow’s Hierarchy of Needs is now performing a vital role in each human life. Due to the swift growth in the technology industry and hardware and software development computerized systems and machines are used on an everyday basis by almost everyone‚ even people from different fields which are not related to computing. Major
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PNOY CONFERS PHILIPPINE QUALITY AWARD ON LPU BATANGAS “ We recognize Lyceum of the Philippines University Batangas- educational institution that has proven the old adage‚” The more you know‚ the more you don’t know”- that success only opens our eyes to the many things that we can do better. And without doubt‚ it has continued to better itself”‚ Pres. Benigno S. Aquino III said in his speech‚ during the 15th Philippine Quality Awards‚ Malacaňan Palace‚ Dec 12. LPU is awarded with recognition
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Benchmarking: how Xerox regained its competitive edge INTRODUCTION This paper examines the benchmarking initiatives taken by Xerox as a part of its ’Leadership through Quality’ program during the early 1980s. The case discusses in detail the benchmarking concept and its implementation in various processes at Xerox. It also explores the positive impact of benchmarking practices on Xerox. The history of Xerox goes back to 1938‚ when Chester Carlson‚ a patent attorney and part-time inventor‚ made
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FedEx Equals Quality FedEx was incorporated in June 1971 and officially began operations on April 17‚ 1973. Conceived by Chairmen and Chief Executive Officer Fredrick W. Smith‚ a man that would soon expand the small 14 aircraft fleet he started with into a $29 billion network of companies with 652 aircraft‚ 69‚000 vans and trucks‚ and over 250‚000 employees. FedEx did not become the largest shipping company by chance‚ they did it by focusing on their customers needs and making quality in their
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Taja Gregory March 29‚ 2015 BMGT 6261 B Dr. McGuire The Baldrige Criteria helps to manage all components of an organization as a whole‚ so that the plans‚ process‚ measures‚ and actions are consistent (NIST). In this essay I will address the reason why organizations apply for Baldrige‚ the framework‚ and the core values of the Baldrige Criteria. Why do organizations apply for Baldrige? After reading the book I learned that not only are the organizations looking for way to achieve their vision
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