5 million elevators and escalators in operation worldwide” (McFarlan & Delacey‚ 2005)‚ with service contracts for more than 1.8 million. As of 2011‚ these products and contracts contributed to an annual revenue of US $12.4 billion (Otis‚ n.d.). Ari Bousbib joined Otis in 2000 as executive vice president and chief operating officer‚ and in 2002‚ he was elected president of Otis (McFarlan & Delacey‚ 2005). Despite the company’s exceptional performance and growth during 2000 to 2004‚ he realised that
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total solution‚ where the most important is to provide a high class customer service. This is to be seen through their vision: “To become the recognized leader in service excellence among all companies – not just elevator companies – worldwide.” Bousbib has a head of Otis realized the importance and high profitability of service and maintenance. He envisioned Otis to be customer centric service company and planned to integrate different stages of elevator development cycle. He decided to focus on
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Question 1: What kind of company is Otis? OTIS Elevators started out in 1853 by the invention of the “safety brake elevator.” Their core business is designing‚ installing and provide service within the industry of elevators‚ escalators and walkways. Today OTIS operates worldwide‚ with headquarter in the U.S. and different facilities located in European and Asian countries. Through this they have managed to become market leaders in their field. Throughout time the business focus of OTIS have changed
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larger than any of their competitors’ facilities. Investment banker helped Marcus and Blank to secure the necessary capital. Current members of the board of directors of the Home Depot are: F. Duane Ackerman‚ David H. Batchelder‚ Frank Blake‚ Ari Bousbib‚ Gregory D. Brenneman‚ Albert P. Carey‚ Armando Codina‚ Bonnie G. Hill‚ and Karen Katen.[14] The Home Depot’s board consists of 9 members‚ with 8 of them being independent directors. Executive summary: Home depot offers many different products
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Executive Summary Dear Mr. Bousbib: These are exciting and challenging times at Otis Elevator Company. We are currently the largest manufacturer‚ installer‚ and servicer of elevators‚ escalators‚ and moving walkways in the world.[1] Just two years ago we completed the second largest acquisition in company history by adding Amtech Elevator Services. This acquisition has proven to be a key strategic maneuver as we have eliminated an industry rival while increasing the company’s revenue‚ operating
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areas for improvement Coping Score Ari scored 7 in his coping test. This was a moderate score which isn’t to too negative nor too positive. We judged this on the results we gathered from the statements he answered. From that we gathered a few strengths and also a slight weakness. The first strength was that he is a positive and enthusiastic person. This is good because when he is coaching he can encourage his peers to work harder. Strength for Ari was his belief in him. He feels when things
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realises that he is different. When Ari and his family are coming back from Tucson‚ a large storm forces them to pull over. As he watches the rain‚ Ari thinks to himself that storms make him feel small. Ari considers that summer wasn’t really about the sun‚ but about the storms within. Ari says “The summer sun was not meant for boys like me. Boys like me belong to the rain” (294). Ari begins to have thoughts that he is not quite like all other boys. When Ari says “boys like me” he is expressing
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Parboil Facility 23 B. Fully-Owned ARI Business in Vietnam 26 RECOMMENDATIONS & CONCLUSION 28 EXECUTIVE SUMMARY When American Rice inc. decided to enter the uncertain Vietnamese market‚ it decided to enter a joint venture with a local company‚ Vinafood II. Following the creation of the joint venture‚ significant interrogations were raised on the impact of joint ventures on Vietnam’s economy and both of the participating companies. Since ARI (American Rice Inc.) moved quickly into
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company even though Ari keeps making up things up – things that clearly are just in her imagination. What’s funny is that Jo-Kang allows himself to believe in her he ends up being charmed by Ari’s uniqueness. I actually find it cute how Jo-Kang follows Ari around and tries very hard to keep up with her ridiculous quirks. In the middle of what seems to be a great relationship‚ Ari disappears out of nowhere. Jo-Kang is left devastated since clearly‚ he was somehow attached to Ari. 10 years later‚ she
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organization’s long term investments such as new machinery‚ replacement machinery‚ new plants‚ new products‚ and research development projects are worth pursuing. It is budget for major capital‚ or investment‚ expenditures. In our case Acquisition of ARI was a major capital budgeting decision for the MRC management. Many formal methods are used in capital budgeting‚ including the techniques such as • Accounting rate of return • Net present value • Profitability index • Internal
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