The case of “The Sole Remaining Supplier” deliberates between what is more important‚ a human beings life or financial loss. During the year 1975‚ doctors across the nation started to implant a new and promising medical technology called pacemakers. It was in its early years; therefore‚ cardiology doctors did not possess the advanced skills needed to install such equipment. A patient’s heartbeat depended solely on these units to survive; however‚ a malfunction from such unit would cause a patient
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Supplier Relationships: A Strategic Initiative Jagdish N. Sheth Goizueta Business School Emory University Arun Sharma University of Miami Jagdish N. Sheth is Charles H. Kellstadt Professor of Marketing‚ Emory Business School‚ Emory University and Arun Sharma is Associate Professor of Marketing‚ University of Miami. This paper extends research published by the authors in Industrial Marketing Management (March 1997). Please address correspondence to Arun Sharma‚ Department of Marketing‚ University
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assembly operations‚ while carefully probing the capabilities of domestic suppliers. Honda has established new auto manufacturing facilities in Mexico and increased exports to Central and South America . Suppliers in the car industry have very little power. In fact quite the opposite is true they are at the mercy of the manufacturer. The importance of avoiding suppliers that fix their own terms because they are the only supplier of the produce. Honda Motors has addressed this situation in rather interesting
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The relationship between customer loyalty and customer satisfaction John T. Bowen University of Nevada‚ Las Vegas‚ Nevada‚ USA Shiang-Lih Chen University of Nevada‚ Las Vegas‚ Nevada‚ USA Keywords Customer loyalty‚ Customer satisfaction‚ Database marketing‚ Hotels Abstract Develops and implements a method for hotels to identify attributes that willincrease customerloyalty. Otherhotels can replicate the methodology used in this study. The study makes
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Hospitality Supplies: Some Things To Consider When Selecting A Hospitality Supplier Regardless if you are managing a hotel‚ a cafe or restaurant or other business which involves hospitality services‚ then you’re most likely aware the way the type of Hospitality Supplies you utilize can impact the way in which your clients view or rate your company. For hotel and restaurant proprietors‚ client satisfaction isn’t just accomplished by supplying the very best services-good food and lodging-but additionally
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(2007) 2475–2486 www.elsevier.com/locate/apm Analytic network process in supplier selection: A case study in an electronic firm Cevriye Gencer *‚ Didem Gurpinar ¨ Gazi University‚ Faculty of Engineering and Architecture‚ Department of Industrial Engineering‚ 06570 Maltepe/Ankara‚ Turkey Received 1 November 2005; received in revised form 1 August 2006; accepted 9 October 2006 Available online 8 December 2006 Abstract Supplier selection‚ which is the first step of the activities in the product realization
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World Business Council for Sustainable Development Case Study 2007 Ledesma Local Supplier Development Program Ledesma’s Local Supplier Development Program aims to strengthen job-creation in and the economic development of the province of Jujuy‚ in Argentina‚ and particularly in the area where its employees live. In doing so‚ the company designed a program in which the growth of local suppliers could also provide benefits for the company. In this way‚ the sustainability of the program
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to the customers to meet those needs. The market now determines what the manufacturer produces or the retailer sells and information collected from customers provides the basis for the focus for all organisational activities. Do not make assumptions about customers and their needs‚ ensure that you identify just who your customers are and what their needs are. Communicate with them often and regularly. Go directly to your customers for the information you need for information on customers priorities
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The Case of the Sole Remaining Supplier Though we live in a fast-paced ever-changing world today‚ we all still retain in us‚ an image of what an ethical community‚ an ethical society‚ or an ethical business should look like. We are all responsible in all levels of our society to act ethically as individuals and also as a community for the well being of all. “The Case of the Sole Remaining Supplier” exemplifies one of many such cases in business that puts board executives in a risky position
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‘‘territory’’ between project start and completion and therefore must rely on models or ‘‘maps’’ to support planning and decisions. When it comes to planning and coordinating work‚ project managers commonly use a variety of process model views such as flowcharts‚ Gantt charts‚ responsibility assignment matrices‚ and narrative descriptions. However‚ these views may not contain the right information to best support the purpose or decision at hand. This paper investigates the fit between model views (a
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