labour. The paper uses data from a case study of a call centre (Telebank) to argue that the increased significance of social competencies within interactive service work gives these procedures greater salience and that they are used by management to address the indeterminacy of labour‚ in part‚ outside the labour process. Primary data from management and customer service representatives is used to examine and contrast their respective perceptions of recruitment‚ selection and training. The paper shows
Premium Customer service Skill
Kaitlin Mitchell Paper synopsis 3-24-12 Bradbury Thompson Bradbury Thompson was born in 1911 in Topeka‚ Kansas. He was a lively child who was obsessed with brooks and type from an early age. In high school Thompson was heavily involved in his work as a draftsmen at a civil engineering firm. He was also quite the over achiever in high school. He was the president of his senior class; captain of the track team; and editor of two Kaw yearbooks. He loved working with what he had a challenging himself
Premium Graphic design Typography
The Neutrality Acts of the 1930’s: Was the U.S. Truly a Neutral State? The four Neutrality Acts of the late 1930s represented an effort to keep the United States out of "foreign" wars‚ an effort resulting in part from widespread questioning of the reasons for and results of America’s participation in World War I‚ and were encouraged due to the increase of isolationism and non-interventionist views of the country. And while the United States wished to be viewed as a neutral state‚ policies of the
Premium United States World War II Woodrow Wilson
HIST Neutrality of the Vatican During the second World War‚ the Vatican was not always acknowledged for being neutral and committing itself from the beginning to a policy of ciliation that pronounced church diplomacy. Neutrality to the Vatican meant that they would remain apart from two powers‚ and to preserve an environment where the church can successfully conduct freely and open. The policy of Pope Pius XII seen by historians‚ is consistent with an abiding tradition of Vatican diplomacy
Premium Vatican City Pope Benito Mussolini
Is Neutrality actually possible in UN peacekeeping operations? Use up to three examples from pre 1989 and one from after this date to support your decision. Abstract This essay will argue that neutrality is a non-essential moral principal in United Nations peacekeeping and can result in further tensions‚ violence‚ and conflict. It can also lead to expensive‚ long-winded peace missions that do not effectively resolve issues‚ and has the ability to tarnish the image and reputation of the UN. There
Premium United Nations Peacekeeping United Nations Security Council
“Net Neutrality” that appeared in the New York Times on Dec. 22‚ 2010. The idea of net neutrality is that ISPs should treat all data equally. Some ISPs‚ such as AT&T and Comcast‚ favor a different stance that would restrict consumer’s access to content and charge a consumer more based on their level of usage. This issue has heated up in the past decade as the need for bandwidth has steadily increased due to more internet users and the advent of streaming video and audio. Net neutrality has become
Premium Federal Communications Commission Network neutrality Wi-Fi
Hunter S. Thompson’s Fear and Loathing in Las Vegas is a travelogue of sorts‚ due to the blurred lines between fiction and non-fiction‚ which deeply explores the status of the American Dream during the early 70’s‚ specifically 1971. Thompson states this purpose within the first three chapters of the book in the line‚ “Because I want you to know that we’re on our way to Las Vegas to find the American Dream.” (F&L pg 6) Although Thompson states in the beginning of the book that‚ “Our trip was different
Premium Wealth condensation Fear and Loathing in Las Vegas Hunter S. Thompson
Hi everyone For this week discussion‚ I would like to discuss about the story by Hunter S. Thompson‚ fear and loathing in America. The story portrays about the 9/11 event and its possible consequence about to happen. The author speaks about the lost innocent lives in their own home land‚ by their own airplanes by mysterious enemy. The story also touches the incapability of the US leadership for not giving the public about the attack and the once responsible for that. Part of the story that kept
Premium United States English-language films World War II
Net Neutrality is a topic of debate and confusion in the United States. It draws supporters as diverse as the Christian Coalition and moveon.org‚ pits traditional telecommunications companies like Verizon and Comcast against Internet giants such as Yahoo! and Google‚ and gives politicians yet another platform to raise an ongoing liberal-conservative debate over government regulation. So what is all this talk about? Philosophically‚ Net Neutrality is an ethical framework to govern access to the Internet
Premium Internet Network neutrality Broadband Internet access
Andrew Thompson Marketing 4200 Maria Sharapova: Marketing a Champion (A) Case Assignment Questions 1. (a) Should Max Eisenbud and the other members of “team Sharapova” engage in the Motorola partnership? Explain. b) Should they consider any of the other possibilities? Explain. After the tournament when Kournikova could not reach her mother with her unbranded cell phone‚ Motorola had the idea of sponsoring Kournikova. I personally believe that this was a great idea
Premium Management United States Marketing