PolyTaste 2008: Service Audit Robert Hartman May‚ 2008 1 Agenda • • • • • • • What is a Service Audit? Dimensions of Service Guest Touch Points Event Environment Moments of Truth Observable Standards Audit Results 2 1 What is a Service Audit? • A Formal Study of Actual Service Performance – Based on Observable Standards – Performed by Disinterested Observers – Qualitative • Gathers Impressions • Characterizes Guest Experience – Quantitative • Gathers Data • Reports Operations
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THE ASSOCIATION BETWEEN AUDIT COMMITTEE CHARACTERISTICS AND FINANCIAL RESTATEMENTS ABSTRACT: The second section focuses on the background of corporate governance provisions such as the Blue Ribbon Committee (BRC) and Sarbanes Oxley (SOX) that aim to improve the effectiveness of audit committees. The composition of audit committees is heavily critiqued with an emphasis on independence‚ financial expertise and frequency of meetings. This paper will examine each of these characteristics
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Beginning the Audit Report Justin A. Miller ACC 546 Monday‚ November 26‚ 2012 Instructor: Scott Phillips Miller Financial 2316 Birmingham‚ Alabama 35215 November‚ 26 2012 Mr. Chuck Jemison‚ President Apollo Shoes 1369 Parkway Drive Eastdale‚ Georgia 41563 Dear Mr. Jemison: This will verify our comprehension of the measures for the financial statements audit for Apollo Shoes Inc. for the ending year of December 31‚ 2012. We will audit the organization’s financial statements
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Corporate Social Responsibility The process of building a corporate social responsibility: Corporations while they need to conduct a strategy to become socially responsible‚ they usually passes through a process that leads it at the end to achieve what is called by “Civil learning”. In order to achieve this level –which is the highest level of a corporate social responsibility- ‚ they are two dimensions: • The organizational level • The societal level The case of Nike as famous corporate
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histSort=R&mode=H&searchMode=B&articleSearchSequenceNumber=12097531&pageNr=0 Accessed at 21/2/2008 KPMG‚ (2005) Inter audit 2005: A survey of current practises in Ireland: http://www.iia.org.uk/download.cfm?docid=055DABEC-24A8-4734B48114141D3BD68CA Accessed at 21/2/2008 OECD‚ (2004) OECD principles of corporate governance: http://www.oecd.org/dataoecd/32/18/31557724.pdf Accessed at 20/2/2008 Paape‚ L‚ Scheffe‚ J‚ Snoep‚ P (2003) The relationship between internal audit function and corporate governance in the EU – a survey: http://www.swetswise
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. . . . . . . . . . . . . 5.5 Collins Harp Enterprises 5.6 Sarbox Scooter‚ Inc. 5.7 Société Générale Recommending IT Systems Development Controls . . . . . . . . . . . . . . . . . . . . . . . . . Scoping and Evaluation Judgments in the Audit of Internal Control over Financial Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . How a Low-Risk Trading Area Caused a $7.2 Billion Loss instructor resource Manual — do not coPy or redistribute instructor resource Manual
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& Weisserman LLP has been appointed as the new auditor of the public company Dollarama Inc. for the current fiscal year-end as at January 29‚ 2012. Please find in the following pages a report on the audit plan that was used to conduct our audit for the year ended January 29‚ 2012. Even though the audit of 2012 was performed by PWC‚ the assumption used for this project was that our firm was the new auditor for 2012. Please do not hesitate to contact us if you have any questions. Yours Sincerely
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Executive summary In the dawn of 21st century‚ Italian company Parmalat suddenly collapsed with €14 billion in debt‚ which made it the biggest corporate failure in Europe history. This case provides us a good opportunity to investigate corporate governance issue in Continental Europe. In this paper will be initiated with introduction of Parmalat’s history and events review on its bankruptcy‚ followed by analyzing the shortcomings of its corporate governance in both internal and external aspects
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Melissa Ginez‚ Matthew Gourlie‚ Juel Rypka) University of Phoenix ACC/491 Alisa Dumond December 19‚ 2011 ------------------------------------------------- interoffice memorandum to: John Smith‚ CEO Key west company from: Audit Team D subject: Audit Findings for Key West Company date: 12/18/2011 ------------------------------------------------- Dear Mr. Smith The purpose of this memo is to communicate to you the results and findings from our team’s assessment of the Accounts
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company. B. What are an auditor’s responsibilities under auditing standards to detect management fraud? An auditor should conduct an audit in accordance with GAAS and design procedures to provide reasonable assurance that material frauds that might misstate the financial statement are detected. C What are some characteristics of management fraud that an audit team should consider to fulfill the responsibilities under auditing standards? Auditors are concerned about the management fraud that
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